bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,414 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good understanding of the electrical needs for a home charger Installation engineer excellent Real problem is lack of joined up policy As completely new to an electric hybrid I needed more help with- 1/ Selection of which charger Yes 7.5 KV needed but with or without cable? What is the use of a locking unit if it does not lock the cable into the unit? 2/ What is the use of a charger if on day of installation I have to go out & buy a cable from local Range Rover dealer As when asking Chargemaster it would take 2 days for delivery & installation engineer could not bring one 3/ Are Chargemaster part of Polar Instant or Polar Plus? Chargemaster told me to sign up for Polar Instant day before vehicle arrived Did so putting £20 credit on Nobody suggested I would need a charge cable or that in fact might need Polar Plus Card So first trip to charge point no card or cable Signed up to Polar Plus but then another 2-3 days (5 days post car collection) the card arrived After installing home charge point told I could sign up to Polar Plus at special rate but had already done so In conclusion make sure on initial call client signed up to a charge card of their choice & have the requisite card & cables The steep learning curve needs levelling & your company should help more Electric/ Hybrid cars may be the future but more help from the charger companies are needed to open the door to the future”

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Posted 7 years ago

“Very efficient and friendly installation of my Chragemaster Unit.”

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Posted 7 years ago

“very pleased with service”

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Posted 7 years ago

“The guy worked in a very professional way. Thank you!”

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Posted 7 years ago

“Excellent service from start to finish, particularly the installer, Scott, who was really helpful and did a very neat and tidy job of installing the charging point.”

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Posted 7 years ago

“Efficient and friendly installation.”

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Posted 7 years ago

“Your technician arrived as planned, and changed the Home Charge Unit from the original model to the new model with the minimum of inconvenience. We were delighted.”

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Posted 7 years ago

“Great service and a good standard of installation”

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Posted 7 years ago

“Installation engineer was excellent. But, telephone advice was rubbish.”

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Posted 7 years ago

“Having had a charger for a Nissan Leaf we wanted to try another provider when we changed to a new 2018 Leaf the old charger had burned out twice the second time just after the warranty had expired also the provider had said we were limited to 16 amps. Chargemaster came did a survey and could find no reason for limiting to 16 amps they fitted a 32 amp charger which had far superior charging speed. The whole experience was good efficient, friendly and timely. Even though we did not qualify for a grant having had one already it has been worth the money to get a recognised good quality charger from an established company with the 3 years warranty.”

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Posted 7 years ago

“Prompt and polite. Would recommend.”

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Posted 7 years ago

“Fantastic service would definitely recommend to friends and family services and fitting second to none thank you Craig for all your help cheers”

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Posted 7 years ago

“Engineer was profesional”

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Posted 7 years ago

“An excellent installation service. Couldn’t have been better.”

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Posted 7 years ago

“Very courteous and helpful staff on phone. Emails replied to promptly. And the guy who fitted the charger was very professional and informative,he was also a very nice guy.”

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Posted 7 years ago

“Good service, polite and friendly engineer”

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Posted 7 years ago

“Installer polite, helpful & speedy.”

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Posted 7 years ago

“Chargemaster’s engineer was a pleasure to have on site extremely tidy and very neat work, the Chargemaster is a very convenient way to charge my car”

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Posted 7 years ago

“Great job fitted in no time looks neat and tidied up after well pleased”

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Posted 7 years ago

“The engineering arrived in good time and did the installation in a timely manner including tidying up afterwards. Good instructions in how to use. Very polite”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,414 reviews