bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,414 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your installer was fantastic- James. He was diligent and thorough and went out of his way to do the best possible job. I don’t normally leave reviews but I was very impressed. Thank you James.”

Helpful Report

Posted 7 years ago

“Excellent service and the installation was carried out very professionally. Thanks”

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Posted 7 years ago

“Very efficient booking service, friendly point of contact and given information on types of charger. Decided to go for tethered charge point for convenience. Contacted the day before installation by engineer, very polite gave me arrival time and idea for time required to fit. Arrived on time, explained what the installation would involve and discussed positioning. Explained types of charger and confirmed my choice of thethered, gave me an opportunity to change my selection if I wanted ( carried a selection of charge units on his van). Worked efficiently and finished on time, explained operation of charger and gave me an envelope with manual, guarantee and electrical sertification. Very pleased with Chargemaster’s service, only negative comments would be, took three weeks from first contacting Chargemaster to earliest install date (my garage told me it would take about 6 days. Also the tethered charger would be better with an extra metre of cable, the unit is clearly designed to accommodate a longer cable, l feel Chargemaster is penny pinching, at lease give the option for longer tethered cable.”

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Posted 7 years ago

“Very professional team. Very pleased with the fitting and operation of charge unit.”

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Posted 7 years ago

“Mr Newby was prompt, courteous and friendly. He explained everything as he went along. At completion he explained everything to me and I felt very confident that it would all work well; and it does. Thanks ChargeMaster.”

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Posted 7 years ago

“The documentation needed prior to installation of a charger is daunting no doubt due to the government requirements for funding. Everyone at Chargemaster was very helpful. The day of the installation was flawless and Andy the electrician was excellent with his high standard of skill and workmanship.”

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Posted 7 years ago

“Easy installation”

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Posted 7 years ago

“Not the best but I’m sure not the worst”

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Posted 7 years ago

“Clarification on cabling requirements worked reasonably easily and the consumer unit was updated prior to engineer arrival. Very professional installation job.”

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Posted 7 years ago

“Excellent Service all way up to the installation. The installer was fantastic and credit to Chargemaster”

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Posted 7 years ago

“Very helpful over the phone when setting up in the first place and very satisfied with installation”

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Posted 7 years ago

“Options were clearly explained, the cost was as quoted, the date was arranged quickly, and installation was carried out neatly and efficiently. We chose the tethered unit which we know is not fully future proofed but is really easy and convenient to use. Very pleased.”

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Posted 7 years ago

“Peter”

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Posted 7 years ago

“Thom was speedy, efficient and very helpful.”

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Posted 7 years ago

“Very pleased with our charger. Fitter arrived very promptly and had it fitted within 3 hours.”

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Posted 7 years ago

“Very professional installation and good customer service.”

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Posted 7 years ago

“Fairly complicated getting everything organised but eventually everything went well. Very good engineer.”

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Posted 7 years ago

“Excellent customer service all the way through and the engineer who fitted the charger was brilliant.”

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Posted 7 years ago

“From start to finish I had everything explained in a way I could understand. The process was made easy because of the professional manner of the staff. Kadiza, Molly, and Paul. The most pleasant of people who are a credit to the company. Very happy with my home charger.”

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Posted 7 years ago

“The engineer arrived promptly and assessed the job, suggesting an installation which turned out to be very neat and tidy, hiding most of the cabling and fitting the box exactly where I wanted it. A great job well done.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,414 reviews