bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

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“The installer turned up on time very professional knew exact what he was doing and most importantly product works well very happy”

Helpful Report

Posted 7 years ago

“Neat installation. Chargemaster communicated clearly what needed to be done by me prior to the main installation.”

Helpful Report

Posted 7 years ago

“The information given was incorrect on several occasions. There was no understanding of the electrical system and an incorrect requirement for an additional isolating switch in series with the excising isolation was initially required. Totally unrealistic installation dates were also supplied.”

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Posted 7 years ago

“Lengthy delays in installation caused unnecessary hassle. Poor communication within the organisation. I emailed CEO regarding my concerns and got no reply. Staff were friendly and tried to help but on too many occasions I was let down. Despite requesting installation in Nov 2018 the charger was not installed until March 2019 - months after delivery of my Zoe.”

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Posted 7 years ago

“the installation was carried neatly and efficiently.”

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Posted 7 years ago

“Communication from Chargemaster was very clear and the technician that installed the chargepoint was friendly and efficient”

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Posted 7 years ago

“A very helpful and efficient company. Work done promptly and kept to estimated cost. Helpful and friendly staff. Would strongly recommend.”

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Posted 7 years ago

“Took a long time to install, installer seemed unsure of procedure and post install do not answer email requests for information.”

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Posted 7 years ago

“prompt response to queries and got back to me quickly when was unable to make contact .”

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Posted 7 years ago

“Difficult to talk with. don't seem to what to make it an easy solution and think that the customer knows what they are asking for”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Wrong advice was initially given about the size of fuse required, which delayed things unnecessarily. Little or no advice given about the type of charger which would be best for my situation. No follow up to see that everything is working properly. The Chargevision facility is giving wrong information and no-one seems to want to get it fixed. Generally very slow at calling back once a query has been raised.”

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Posted 7 years ago

“easy to order and quick delivery”

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Posted 7 years ago

“Good experience, kept informed pre-installation and installer arrived on time and completed installation in 2 hours. Neat and tidy job, charger easy to use with Mitsubishi Outlander PHEV.”

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Posted 7 years ago

“The installation was great, very helpful and accommodating but the after sales needs work. Still waiting for connection to the app. I have called customer care but still nothing.”

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Posted 7 years ago

“Fantastic process from my order through to the fitter who was very professional. Just need a car now!!”

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Posted 7 years ago

“Firstly I must say the installer was absolutely amazing all round, nice guy, polite, helpful, Great!! However all the rest of Chargemaster are a disaster, slow, unhelpful, me having to chase them up on phone and email. They seem totally disorganised and you WILL end up doing more than should be required.”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“Whilst there was quite a lot of paper work prior to installation, the installation went well with minimum fuss. The unit works well”

Helpful Report

Posted 7 years ago

“We have asked you why our type 2 chargebox does not lock securely during charging when your promotion describes it as 'lockable'. You have not responded and seem to prefer to ignore our question and concern.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews