bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The end product is fine and I’m happy with it, however it was a long road to get it. I had chosen them mainly as their price was around £100 cheaper than other companies. My initial quote was incorrect and it increased by £50 but it was still cheaper. However with me being is Scotland caused a lot of delays and after try have my money I felt I was chasing them a lot to get the install done. On the date that it was arranged for the engineer turned up at 10.30am and after looking around and drinking his tea I made him he got started at around 10.45am. He then advised me at 11.50am he couldn’t do any more as he he had to get back home and one of the other engineers would hopefully finish it the following week! I contacted the office and they gave me a date that was a further three weeks later! I dug my heels in and made it known how unhappy I was so they, by some kind of miracle, suddenly had space for a different engineer to do it on the Monday. Everythig fine from then and they also offered to refund £50. Not a great experience in getting the install as I had to be constantly on their case. Glad it’s now over with.”

Helpful Report

Posted 7 years ago

“The engineer installed the charger very efficiently.”

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Posted 7 years ago

“The installation was very quick and the electrician who did it did a very good job.”

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Posted 7 years ago

“Excellent customer service and very efficient!”

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Posted 7 years ago

“Great from start to insulation”

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Posted 7 years ago

“The service I was given by Kadiza Begum was excellent. Nothing was too much trouble, she was incredibly patient when dealing with my requests and is a real credit to your company. Robert Maxfield”

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Posted 7 years ago

“Great service.product works well as promised.”

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Posted 7 years ago

“From the time the survey was carried out to the completed installation was exceptionally quick. The installer made a very neat job of installation and was extremely efficient. the whole thing could not have gone better.”

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Posted 7 years ago

“Efficient and sensitively done installation. The price seemed competitive too, from a quick look at alternatives. I was disappointed that it took some time to get the job into the system, but that may have been the fault of the garage. I also had to ask for the charge for extra cabling to be reduced, as the initial amount requested was based on a poor estimate by the installer, but that was corrected promptly.”

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Posted 7 years ago

“Extremely poor in terms of communication and follow up during the entire process”

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Posted 7 years ago

“Product Good. Installation engineer Behaved inappropriately and caused damage to my house. Excessive delays in getting this anywhere near a resolution.”

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Posted 7 years ago

“Charger didn’t work, poor ground earthing. Blamed car, would not come back to repair. Left to fix it myself, not worth it!”

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Posted 7 years ago

“Very happy with my BP Chargemaster so far. Looks neat and tidy within my garage and easy to use. From the day of ordering to my installation was well handled by the admin department and they advised me as to the process and date of installation. The only small issue was the waiting time which was 2.5 months from ordering till completion but I think that was for 2 reasons. They were very busy and they only have one engineer in Scotland where I reside. However all in all I am very satisfied and would highly recommend them.”

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Posted 7 years ago

“Fitting was excellent but it would have happened sooner if Chargemaster could actually identify a single pole from a double pole switch in a photograph and save me unnecessarily calling out my electricity supplier first.”

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Posted 7 years ago

“The whole process was excellent from start to finish. The people in the office were very helpful and answered all my questions. When the installer came he was polite and very tidy. The installation was very smooth and professional. The charger is very easy to use and the statistics it provides helps me to understand the costs of charging my car.”

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Posted 7 years ago

“Excellent service great guy who fitted the charger thank him for me please Mr Griffin 29 Hawkstone close Northampton”

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Posted 7 years ago

“All ok Very Good”

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Posted 7 years ago

“I got the 7KWh tethered ChargePoint, neat job.”

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Posted 7 years ago

“Could not get Saturday”

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Posted 7 years ago

“The Chargemaster operative arrived slightly early and had done some of the external work before I arrived home but nothing that I would not have wanted. The rest of the install was done professionally and tidily and all of my questions were answered well.”

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Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews