bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the home charge point installed very promptly after my paperwork was sorted. There was an additional charge of £50 as I had no spare slots in my fusebox so an additional box was also installed for the charge point. The installer arrived at the time and day agreed and walked me through the process. A few concerns from me as to the installation of the earth rod but I was informed this could be moved to somewhere else and less visible. A few hours later, everything was up and running except the smart element, which the installer told me may take a day. I received my car about a month later and have used the charger 3 times. I have had no issues with the charging and have scheduled it with the car as opposed to the smart charger itself. The charger itself does talk to the app and has given me the readouts of my charging history, which seems to correctly record the information. I went with a tethered unit, as the cable is a tiny bit longer than normal cables and after a day of rain, I was happier to wind the cable around the charger than put it in my boot”

Helpful Report

Posted 6 years ago

“The engineer was running out of time and so left me with the IP number to cue into my phone as an app. This was to make use of the special electric car electricity rate by charging at night. Unfortunately, the number is not being accepted and so I have to wait until the lockdown is over in order to make use of this phone facility, as no engineers are available now.”

Helpful Report

Posted 6 years ago

“My home charger works well but the app could be improved so that you can get historical charge data for a specific date range and be able to export as a file. This can currently only be done via the web portal.”

Helpful Report

Posted 6 years ago

“Great purchase very pleased with it the workmanship was first class great firm to deal with would recommend to anyone looking to get a charge point fitted.”

Helpful Report

Posted 6 years ago

“Excellent helpful customer service from Aga and her colleagues. The installation was carried out by Duncan, who was friendly, professional and very helpful. Everything was explained carefully and I was encouraged to contact Chargemaster for any further help. An excellent team!”

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Posted 6 years ago

“Fitter drilled through to the wrong room. Instructions very poor. How do you timer charge an MG ZS EV with the app?”

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Posted 6 years ago

“Well Aneka Sheraz was great so help full and put every effort into the service she gave me every think went to palan. Please sed her my very best wishes I will send the box of choc's when things are back to normal. Also the Service Tec Guy he did a first class job in installing my charger first class service all round. I would also like to thank very one at BP Charge master.”

Helpful Report

Posted 6 years ago

“Excellent communication throughout, clear help and guidance, made process very straightforward. Thank you!”

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Posted 6 years ago

“Excellent service from BP Chargemaster. Good communication from them throughout the process and the unit was installed professionally”

Helpful Report

Posted 6 years ago

“Very nice and efficient electrician, l believe his name is Neil from Dartford. Made a very neat and tidy job of the installation and answered all my questions, a credit to your company. Cannot comment on the unit performance as still awaiting delivery of the car.”

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Posted 6 years ago

“very prompt , Perfect”

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Posted 6 years ago

“Was great service , and good advice on all things I needed to get sorted before they fixed it , fuse box wiring and 100 amp fuse upgrade”

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Posted 6 years ago

“Competent electrical design and installation of standard Homecharger.”

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Posted 6 years ago

“I haven't got the electric car yet, so havent tested your work, but the man came on time and fitted the charge point well with minimal interuption”

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Posted 6 years ago

“Customer service was the worst I have ever experienced and would never recommend BP Chargemaster to anyone, the only reason we went to them was that they were recommend by Mitsubishi which I have spoken to them with regards to my experience. (ATROCIOUS).”

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Posted 6 years ago

“Great service, brilliant installation engineer”

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Posted 6 years ago

“I was really impressed with the efficiency and helpfulness of those who arranged the installation, who contacted me right away, helped with the paperwork and offered a satisfactory date, but managed to fit me in even earlier. The installation went like clockwork, so I'm very satisfied with the service.”

Helpful Report

Posted 6 years ago

“The engineer who installed the unit was very helpful and did an excellent job”

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Posted 6 years ago

“Excellent service and device fitted to the front of the house. Such a shame that the mobile app is appalling.”

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Posted 6 years ago

“Excellent service, quick, efficient and very friendly.”

Helpful Report

Posted 6 years ago

bp pulse is rated 3.9 based on 4,417 reviews