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bp pulse Reviews

3.9 Rating 4,417 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,417 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026
Anonymous
bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
40
Anonymous
Anonymous  // 01/01/2019
“Installation was very smooth and quicker than expected. Simple operation explained and now just awaiting my EV to put it to the test.”
Helpful Report
Posted 6 years ago
“very good thanks”
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Posted 6 years ago
“Quite a protracted process. I had to constantly contact them to progess order. Installation excellent though, experienced installer. Good product.”
Helpful Report
Posted 6 years ago
“Although EDF took an indeterminable time to fit an isolator switch, staff at bpchargemaster kept in touch by telephone and e-mail and were able to arrange for their engineer to fit the charge point device within days. The engineer was extremely efficient and helpful and carried out the installation without any fuss or problems. Overall very satisfactory.”
Helpful Report
Posted 6 years ago
“The fitter phoned before he arrived with a time and then turned up exactly on time. He completed the job in specified time and left the house and area clean and tidy. Excellent job.”
Helpful Report
Posted 6 years ago
“Overall experience from start to finish was very well executed , quality of the people at the call Center and the installation team was great. Some teething issues with the unit itself but this seems to have stopped.”
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Posted 6 years ago
“nice young man clean tidy work.”
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Posted 6 years ago
“The installation was very well handled. The job couldn’t be done in the way we had originally thought but the installer really went out of his way to help us find alternative options and got the job done the same day despite the original obstacles. End result was very neat. Haven’t used the chargepoint yet as car is still on order.”
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Posted 6 years ago
“Ordered on the Tuesday and fitted on the Wednesday. Great customer service”
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Posted 6 years ago
“The whole process was excellent, especially the guy who did the installation. I was a little concerned about an email I had just after the installation. It required copies of the title deeds and house plan or a letter of permission from the freeholder. Should that have been asked for prior to the installation?”
Helpful Report
Posted 6 years ago
“Really outstanding service, Chirag was so helpful and organised. Hugely appreciate all the hard work you put in to make it happen!”
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Posted 6 years ago
“Fitted promptly and works well”
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Posted 6 years ago
“Very efficient and tidy installer. Finished product looks great.”
Helpful Report
Posted 6 years ago
“The unit is great and the app needs some serious work to bring it up to the standard required.”
Helpful Report
Posted 6 years ago
“Efficient with paperwork and installation. If we were to move home I would choose BP Chargemaster again.”
Helpful Report
Posted 6 years ago
“I have ordered a charging cable and it should have been shipped within 3-5 working days. I wait for 4 weeks and then at the end the sales person said it’s out of stock”
Helpful Report
Posted 6 years ago
“Very good service”
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Posted 6 years ago
“attractive enough unit, works as it should but gives problems than make re-booting necessary which is tiresome.”
Helpful Report
Posted 6 years ago
“The process was very efficient and everyone we dealt with was great- very friendly and professional.”
Helpful Report
Posted 6 years ago
“It doesn't work and the proposed time to repair is ridiculous.very disappointed”
Helpful Report
Posted 6 years ago
bp pulse is rated 3.9 based on 4,417 reviews