bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All aspects of the fit-the office organisation by Belinda to the installation on the day and then the provision of electric and Building Regulation certificates were top class. Thank you”

Helpful Report

Posted 6 years ago

“Charge master fitted my electric box, I never had to do a thing “ They looked at my electric box took pictures of my driveway And turned up on time and did a first class job I recommend them to anyone. In doing so I took the stress and the worry away from the customer great service”

Helpful Report

Posted 6 years ago

“The fitting itself was fine, but afterwards the trunking fitted around the top of the garage internally has collapsed and fallen down within 2 weeks of fitting! Also the unit stopped working last week and we had to reboot it to get it charging again.”

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Posted 6 years ago

“Would highly recommend BP Chargemaster. They were extremely efficient from start to finish and the installer was vey helpful in locating the best position for the charger.”

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Posted 6 years ago

“The instalation and instructions was first class however the online reliability of the software to track and monitor charging costs and CO2 offsets is not good.”

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Posted 6 years ago

“Good team and able to discuss problems on a Sunday. Although more expensive than competitors, worth it”

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Posted 6 years ago

“The Chargemaster well, but does need rebooting on average once a week.”

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Posted 6 years ago

“Excellent service, very happy”

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Posted 6 years ago

“Installation etc first class. Device functions really well most of the time. Only gripe is that it occasionally refuses to work and needs rebooting.”

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Posted 6 years ago

“very good service electrician that fitted our charging station was excellent!!”

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Posted 6 years ago

“very efficient”

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Posted 6 years ago

“Approximately 5% of attempted charges is unsuccessful”

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Posted 6 years ago

“The Chargemaster has been working perfectly since it was installed. I was very happy with the installation work - on schedule, and very neat and tidy cabling.”

Helpful Report

Posted 6 years ago

“Chargemaster unit nicely fitted but sometimes it comes up with a “ongoing checks” message in the car and the only way to get the car to charge is to turn the Chargemaster unit on and off again, which is not ideal”

Helpful Report

Posted 6 years ago

“Quick seamless fitting. Neat unobtrusive unit.”

Helpful Report

Posted 6 years ago

“It keeps switching off and won't go back on unless I switch off at fuse board. I have sent emails to companie as on night shift and heard nothing back from you”

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Posted 6 years ago

“Installation and planning was excellent, however. The unit works for manual charging but does not work for scheduled charging, I require the unit to make scheduled charges in relation to my British Gas EV tariff between 12:00-5:00, the unit and the chargemaster app do not provide accurate information, this is being looked into and chargemaster have identified a fault on the units that they are looking to fix. Key Issues No confidence when scheduled charging takes place as the data in the app is miles apart from reality, It has recorded my vehicle as charging for more than 24 hours when I was out at work all day. It has recorded negative duration's of charge periods, how? If they can sort out the software problems out this unit and the app should be fine but for now avoid”

Helpful Report

Posted 6 years ago

“Have had the unit fitted. It doesn’t work and shorts out half my kitchen whenever I use it.”

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Posted 6 years ago

“Very knowledgeable and helpful. We couldn't have managed without the help of the the lovely Charge master staff.”

Helpful Report

Posted 6 years ago

“As a new ev driver I was unsure over the process of having a home charger installed. I tried to speak to a few companies with no real answers or idea of lead time. I found BP Chargemaster very knowledgeable and helpful (Belinda from customer services) on what was required. Installation was offered in 4 days. The engineer who fitted the unit was great, there was an issue finding a good earth so she had to come back the next day but I am very happy with the results.”

Helpful Report

Posted 6 years ago

bp pulse is rated 3.9 based on 4,417 reviews