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bp pulse Reviews

3.9 Rating 4,417 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,417 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026
Anonymous
bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
40
Anonymous
Anonymous  // 01/01/2019
“order processed and delivered as promised.”
Helpful Report
Posted 6 years ago
“Although it took a while to get a response from any email or forms sent , once the process was started it was really easy and fast , and the unit works a treat . The fitter was very helpful .”
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Posted 6 years ago
“Absolutely excellent service. Completely faultless. Will recommend to everyone. Five star service. Thank you Nathan.”
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Posted 6 years ago
“So far it’s worked perfectly”
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Posted 6 years ago
“Easy to use, looks smart, pleased with the result”
Helpful Report
Posted 6 years ago
“Took a while to arrange the installation but happy with the result.”
Helpful Report
Posted 6 years ago
“it was hard work deal with them”
Helpful Report
Posted 6 years ago
“Very pleased with the service, chargemaster charger takes pride of place on the front wall of our property, the engineer who installed the chargemaster made a lovely neat job of the cabling etc, he was very polite and explained how to use the charger.”
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Posted 6 years ago
“Good simple”
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Posted 6 years ago
“The app does not connect”
Helpful Report
Posted 6 years ago
“Once we had endured our house could accept the charger, everything went well. Your engineer, was excellent, and made the whole process first class”
Helpful Report
Posted 6 years ago
“Thanks to Joe he was very informative and did a very tidy job”
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Posted 6 years ago
“Very good service and excellent rapid charger.”
Helpful Report
Posted 6 years ago
“Installation of the Chargemaster was excellent. Admin side less efficient with having to send 2 lots of paperwork and a different person every time. Biggest gripe was that we were told on buying the car that total price for charger woulb be £600 less grant. In fact it was nearly £1000. Pehaps you can advise BMW of this real cost. Many thanks - very pleased”
Helpful Report
Posted 6 years ago
“The charger works perfectly but the app is a little confusing to use Doesn't show the cost or that the charger is connected or not or that charging is in progress.”
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Posted 6 years ago
“I was surprised how soon I as was offered a fitment date. I was offered the next day, but took the option of the following week. The fitment went well with no problems.”
Helpful Report
Posted 6 years ago
“Was a bit of delay getting it installed due to my house having an older electrical supply. The installer was very nice and courteous and the process was as pain free as could be. The App is a little unreliable but the charger works fine.”
Helpful Report
Posted 6 years ago
“The initial installation was efficient and quick. But it was very disappointing and frustrating that the smart charge app did not work. After numerous calls and emails to which no one gave me a solution I was given a check meter, so that I could monitor my usage. This is imperative as I am a licensed Taxi driver and need to for Tax purposes. What was more annoying was that it took so long to be told that there was a problem with some units and the app communicating that you already knew about but had neglected to tell me prior to purchase. Had I known this a check meter could have been installed at the same time as my charger problem solved. Having said all this the charger is working well with no current problem.”
Helpful Report
Posted 6 years ago
“The fitting and booking for the system was very quick and done promptly. However when I went ot use the charger for the 2nd time it wouldn't work although the powers was still going through it as the orange light was on. I rang the customer service number and was on hold for 18 mins and then cut off. I rang back again explained I had been cut off, was put through again to wait a further 8 mins. When I finally spoke to the support tema I was told to turn my breaker switch on and off again, apparently this an instruction via the engineer. This did work but if this is a known cliché IO would have preferred to have been told this rather than spending half an hour on the phone at MY call expense..”
Helpful Report
Posted 6 years ago
“All went well”
Helpful Report
Posted 6 years ago
bp pulse is rated 3.9 based on 4,417 reviews