bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,415 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 19th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely excellent service. Completely faultless. Will recommend to everyone. Five star service. Thank you Nathan.”

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Posted 6 years ago

“So far it’s worked perfectly”

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Posted 6 years ago

“Easy to use, looks smart, pleased with the result”

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Posted 6 years ago

“Took a while to arrange the installation but happy with the result.”

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Posted 6 years ago

“it was hard work deal with them”

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Posted 6 years ago

“Very pleased with the service, chargemaster charger takes pride of place on the front wall of our property, the engineer who installed the chargemaster made a lovely neat job of the cabling etc, he was very polite and explained how to use the charger.”

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Posted 6 years ago

“Good simple”

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Posted 6 years ago

“The app does not connect”

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Posted 6 years ago

“Once we had endured our house could accept the charger, everything went well. Your engineer, was excellent, and made the whole process first class”

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Posted 6 years ago

“Thanks to Joe he was very informative and did a very tidy job”

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Posted 6 years ago

“Very good service and excellent rapid charger.”

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Posted 6 years ago

“Installation of the Chargemaster was excellent. Admin side less efficient with having to send 2 lots of paperwork and a different person every time. Biggest gripe was that we were told on buying the car that total price for charger woulb be £600 less grant. In fact it was nearly £1000. Pehaps you can advise BMW of this real cost. Many thanks - very pleased”

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Posted 6 years ago

“The charger works perfectly but the app is a little confusing to use Doesn't show the cost or that the charger is connected or not or that charging is in progress.”

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Posted 6 years ago

“I was surprised how soon I as was offered a fitment date. I was offered the next day, but took the option of the following week. The fitment went well with no problems.”

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Posted 6 years ago

“Was a bit of delay getting it installed due to my house having an older electrical supply. The installer was very nice and courteous and the process was as pain free as could be. The App is a little unreliable but the charger works fine.”

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Posted 6 years ago

“The initial installation was efficient and quick. But it was very disappointing and frustrating that the smart charge app did not work. After numerous calls and emails to which no one gave me a solution I was given a check meter, so that I could monitor my usage. This is imperative as I am a licensed Taxi driver and need to for Tax purposes. What was more annoying was that it took so long to be told that there was a problem with some units and the app communicating that you already knew about but had neglected to tell me prior to purchase. Had I known this a check meter could have been installed at the same time as my charger problem solved. Having said all this the charger is working well with no current problem.”

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Posted 6 years ago

“The fitting and booking for the system was very quick and done promptly. However when I went ot use the charger for the 2nd time it wouldn't work although the powers was still going through it as the orange light was on. I rang the customer service number and was on hold for 18 mins and then cut off. I rang back again explained I had been cut off, was put through again to wait a further 8 mins. When I finally spoke to the support tema I was told to turn my breaker switch on and off again, apparently this an instruction via the engineer. This did work but if this is a known cliché IO would have preferred to have been told this rather than spending half an hour on the phone at MY call expense..”

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Posted 6 years ago

“All went well”

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Posted 6 years ago

“Wouldn’t charge to start with. Ok now”

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Posted 6 years ago

“Service on the phone was frustrating - we got worried that we would be allowed a charger based on the load in the house, and our advisor wasn’t able to provide any guidance or clarity on the process. On fitting, the electrician was fantastic. He found a way to install the charger with a fraction of the disruption to the house and saved us a fortune in redecoration. Just wish the surveyor and advisor were as good as the fitter.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,415 reviews