bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

Tell us how bp pulse made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The electrician was very good and identified that the charging unit could not be connected to the RCD box, but had to install a new / additional RCD box by the meter. However, in doing so he had to break the seal on the main fuse into the house, but had no way of resealing it. It has since been very difficult to get the meter fuse resealed. It would be helpful if an electrician from BP Chargemaster could help.”

Helpful Report

Posted 7 years ago

“excellent installation”

Helpful Report

Posted 7 years ago

“Dry pleasant and polite man .”

Helpful Report

Posted 7 years ago

“fairly straightforward process to apply, helpful customer service who were able to explain items and also guide me through it all. Installation by Michael on the day, was efficient, clean and courteous. so a good job all round and now I can charge my car on a regular basis, even better.”

Helpful Report

Posted 7 years ago

“Great service , very friendly. , thank you glen ( my engineer ) . Made the day very smooth a fantastic service !, will be tellling my LEVC taxi friends about BPCHARGE MASTER . Kind regard , Anthony Irish”

Helpful Report

Posted 7 years ago

“The admin team organising the technical check and scheduling were really quite poor. Did not respond to calls, did not call back and seemed a bit out of their depth. I nearly changed supplier through frustration. However, glad I did not as the Engineer who installed the equipment was excellent, flexible and really customer focused (Please pass on my thanks)”

Helpful Report

Posted 7 years ago

“A bit tedious having to upload loads of photos but technician that installed the charger was on time and extremely efficient.”

Helpful Report

Posted 7 years ago

“I was impressed with the installation process and the installer was excellent. My only issue has been with the app and website to track usage which doesn't appear to work at all. Currently investigating this with customer services.”

Helpful Report

Posted 7 years ago

“Great service. Pleasant engineer.”

Helpful Report

Posted 7 years ago

“Found whole process excellent..from ordering to fitting.everyone very helpful and professional Thanks”

Helpful Report

Posted 7 years ago

“very good service”

Helpful Report

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

“Our provisional date was cancelled, and now we have a charger that doesn’t work. We have to wait more time for an engineer to come out and try to fix it. Nice people, but at the end of the day - I NEED TO CHARGE MY CAR!!!!!”

Helpful Report

Posted 7 years ago

“poor communication and clearance with local council. I had to chase up myself after being advised my appointment was cancelled just three days prior to fitting. very poor.”

Helpful Report

Posted 7 years ago

“The whole process was over complicated, took too long, was more expensive than initially advised. The installed unit worked for 24 hours before it needed to be replaced due to a fault. Several phone calls required to expedite the replacement unit.”

Helpful Report

Posted 7 years ago

“Excellent service.”

Helpful Report

Posted 7 years ago

“Very good so far”

Helpful Report

Posted 7 years ago

“Good professional installation, very quick to install. Had a problem which stopped the car charge at 85% and needed a power cycle to reset the unit and call to Chargemaster failed to resolve this although the service I will say seems very good. Would like an acutal power usage on the app if possible.”

Helpful Report

Posted 7 years ago

“Overall the unit is acceptable. Time to install was excellent. The negative part is the earth rod was drilled through a drive paving stone and not placed under it, so I have an unsightly black box 8 inches out from a walkway wall. Also, the unit was located too close to a drain pipe and thus the tether is not able to be wound around the unit without bending the plastic drain pipe. No instructions were left with teh unit - still not sure how to connect it into WiFi, if I can at all.”

Helpful Report

Posted 7 years ago

“Excellent booking process and installation. Recommended.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews