bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best charger and best customer service it’s a best product please update your Mobil app”

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Posted 5 years ago

“Very professional efficient and reliable!”

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Posted 5 years ago

“Very helpful in answering all questions I had regarding charging units and installation. Mohammed who installed the charger was fantastic and without us asking concealed the new cable in some existing conduit - a really neat job. I would recommend.”

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Posted 5 years ago

“Very efficient and friendly installation. All done with a minimum of fuss.”

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Posted 5 years ago

“Sohail was very good.”

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Posted 5 years ago

“A very good,tidy and a professional work by mr joe Raines”

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Posted 5 years ago

“Engineer was very polite and knowledgeable, the chargemaster was fitted at a quick and tidy manner”

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Posted 5 years ago

“Very neat and tidy installation. App to control the charging could do with improving. John”

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Posted 5 years ago

“Arrived early, self distanced - no problems”

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Posted 5 years ago

“Excellent Service prompt and professional,”

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Posted 5 years ago

“Office staff (Aga & colleagues) and installer (Duncan) all very friendly, helpful and professional.”

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Posted 5 years ago

“Perfect installation the fitter was brilliant. the process before could have been a lot more clearer”

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Posted 5 years ago

“Very easy to use and quite small and neat”

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Posted 5 years ago

“Excellent service - the engineer who came to survey and then later install the unit came very promptly both times and did a very neat job. The unit itself is neat and sits on the wall of my garage out of the way. I’ve now had my new car for a week and the unit is easy to use - very pleased. The process of authorising BP Chargemaster to claim the grant on my behalf was really easy too.”

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Posted 5 years ago

“Very efficiently carried out and job well done. Thanks a lot”

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Posted 5 years ago

“Very efficiently fitted no mess indoors, fitter friendly and informative”

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Posted 5 years ago

“Had the home charge point installed very promptly after my paperwork was sorted. There was an additional charge of £50 as I had no spare slots in my fusebox so an additional box was also installed for the charge point. The installer arrived at the time and day agreed and walked me through the process. A few concerns from me as to the installation of the earth rod but I was informed this could be moved to somewhere else and less visible. A few hours later, everything was up and running except the smart element, which the installer told me may take a day. I received my car about a month later and have used the charger 3 times. I have had no issues with the charging and have scheduled it with the car as opposed to the smart charger itself. The charger itself does talk to the app and has given me the readouts of my charging history, which seems to correctly record the information. I went with a tethered unit, as the cable is a tiny bit longer than normal cables and after a day of rain, I was happier to wind the cable around the charger than put it in my boot”

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Posted 5 years ago

“Great purchase very pleased with it the workmanship was first class great firm to deal with would recommend to anyone looking to get a charge point fitted.”

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Posted 5 years ago

“Excellent helpful customer service from Aga and her colleagues. The installation was carried out by Duncan, who was friendly, professional and very helpful. Everything was explained carefully and I was encouraged to contact Chargemaster for any further help. An excellent team!”

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Posted 5 years ago

“Well Aneka Sheraz was great so help full and put every effort into the service she gave me every think went to palan. Please sed her my very best wishes I will send the box of choc's when things are back to normal. Also the Service Tec Guy he did a first class job in installing my charger first class service all round. I would also like to thank very one at BP Charge master.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,413 reviews