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bp pulse Reviews

3.9 Rating 4,413 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,413 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
bp pulse 4 star review on 3rd June 2021
Anonymous
39
Anonymous
Anonymous  // 01/01/2019
Spoke to a chap this morning about the app, fantastic
Helpful Report
Posted 5 years ago
Dan Coe was excellent
Helpful Report
Posted 5 years ago
Initial concerns of exposed cables were quickly put to ease with super installer Neil Emmons. He patiently and thoroughly explain the process, routes the cables will take fro. Inside the house to outside. He carefully installed and cleaned up everything after. Super impressed! Thank you so much!
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Posted 5 years ago
Everything went very well. Smooth customer journey from start to finish. Quick, reliable and the fitter Sergio was fantastic!
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Posted 5 years ago
The whole booking to installation process was very easy. The installation was excellent. The engineer identified the best location from a sight lines as well as for connectivity.
Helpful Report
Posted 5 years ago
Good manners and vigilante no problems so far the installation went very smooth the tecnition can call again A. Todd
Helpful Report
Posted 5 years ago
Great service, very friendly, efficient and knowledgeable engineer. Great contact via the telephone and email services too.
Helpful Report
Posted 5 years ago
Very pleased with our Chargemaster. The whole process was excellent from the first call to discuss what was needed, to the final placement inside the garage. Although the connection to the fuse box and the cabling to the garage wasn’t straight forward it was no trouble for our electrician. Very easy to use.
Helpful Report
Posted 5 years ago
The BP Chargemaster installation engineer was really courteous and professional. He took great pride in his work and did a very thorough job. All I need now is my new car to start using the home charger!
Helpful Report
Posted 5 years ago
Very Good
Helpful Report
Posted 5 years ago
The service we received from BP Chargemaster was fantastic. From initial contact we had multiple emails and calls to discuss details as well as a site visit prior to our installation. Throughout the process including the install, which was carried out by a very experienced and friendly team, I can not praise enough. A particular thank you to Dan our installer and Hina on the end of the line to assist us with my multiple questions and clarifications. Well done. Best Mr W Haag
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Posted 5 years ago
Installed in terrible weather conditions nonetheless the technician remained calm and informative throughout. He did a fantastic job and was really courteous. The charging point works perfectly.
Helpful Report
Posted 5 years ago
Every thing went through very smoothly and the fitter did an excellent and clean job
Helpful Report
Posted 5 years ago
Bpchargemaster have been very professional and focussed. Both the electricians were clear and professional. They did not leave me with any concerns or tidying up.
Helpful Report
Posted 5 years ago
I was very pleased with the installation. The technician was very thorough and asked questions at the start to make sure the installation route was just as I wanted it. At the end everything was tidied up and the system explained to me.
Helpful Report
Posted 5 years ago
The staff we very helpful on the phone while arranging the installation, and Paul did an excellent job to put the point in my detached garage - took a few obstacles to bypass. Well done guys!
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Posted 5 years ago
Excellent service which I could not fault
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Posted 5 years ago
My old charge point had stopped working for no apparent reason. Logged a call with BP Chargemaster and very quickly they had an engineer out. Having established that the unit could not be repaired on site, he fitted a new one. All done very quickly and efficiently and no cost to me as the unit was under warranty.
Helpful Report
Posted 5 years ago
Convenient to use, particularly with the car's time programme. The Chargemaster itself can be time set, but I found the app less convenient.
Helpful Report
Posted 5 years ago
The fitter came on time and made an excellent job of installing our charger. Was very obliging even though the weather was fairly appalling.
Helpful Report
Posted 5 years ago
bp pulse is rated 3.9 based on 4,413 reviews