bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chose the BMW charger for my new i3S and Chargermaster carried out a perfect installation. Their engineer Matt was highly proficient, knowledgable and professional. He provided advice and insights regarding electric vehicles and in my opinion was the perfect ambassador for Chargemaster. Thank you Chargemaster and Matt.”

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Posted 6 years ago

“Excellent swift service, box where I wanted it and very neat job”

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Posted 6 years ago

“Very helpful staff when arranging the installation. Kazia Begum was especially helpful. The installation was done in a very professional manner and the electrician obviously knew exactly what was required and explained everything in a very courteous and clear way. A good service all round”

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Posted 6 years ago

“Polite, efficient service; did exactly what they said they would do - can't ask better than that!”

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Posted 6 years ago

“Supplied the data the preinstall team needed- photos of existing equipment etc, the size of the main house fuse could be an issue to some people installing a 7KW unit into an older house. Luckily I had a electrician nearby that could confirm the house fuse size. Phone call from "Mike" our installer the night before to confirm arrival time, he arrived within 5 mins of that time not bad as he had travelled from the Birmingham area to Manchester through rush hour and roadworks. He detailed his installation plan confirmed positions of equipment with other options of where to put the charger unit. Carried out installation and gave a demonstration of how to couple up the car. If Chargemaster made lager...….. :) Why has your review for installation got postage details on it.Hello it was in your van”

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Posted 6 years ago

“Came when they said they would, fitted the charger, tidied up. What more do you need?”

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Posted 6 years ago

“Fantastic job”

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Posted 6 years ago

“Everything you said happened on time and was nicely done, with good customer service, the electrician was great.”

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Posted 6 years ago

“Scott was excellent throughout the installation of the Chargemaster and completed it efficiently and professionally. Thanks”

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Posted 6 years ago

“Very helpful staff, and very efficient installation.”

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Posted 6 years ago

“Having emailed many companies to undertake installation of charger. Chargemaster responding quickly and got on with the job. Had one response from another company but that was all it was. Good guidance provided in relation to applying for grant. Chap arrived on time, got on with the job, pleasant and polite. Price ok. would recommend”

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Posted 6 years ago

“Fantastic service from very helpful and friendly staff on the other end of the phone and email, as well as a very accommodating, helpful and professional installation engineer.”

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Posted 6 years ago

“Alan Clark the engineer, was prompt completed the work efficiently and tidily and was the perfect advert for chargemaster”

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Posted 6 years ago

“The engineer turned up on time, took less time I thought it would take, showed me how to use the cable to charge my car and left. Job well done. Photos attached.”

bp pulse 5 star review on 20th September 2018

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Posted 6 years ago

“Charger was fitted nice and neat, slight problem with my electrics but the fitter fixed the problem, top bloke!! Kept informed throughout the whole process. Would highly recommend this company.”

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Posted 6 years ago

“Great service, friendy & knowledgable installer”

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Posted 6 years ago

“Excellent installation by Matt. Fast efficient very tidy and very friendly”

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Posted 6 years ago

“The fitter, Paul based in Worthing was faultless, really helpful and knowledgeable 10/10. Kadiza Beghum was also very helpful, and even when the fitting time slot was change, she changed it back again very swiftly, no problems. However I found the chargemaster system a little difficult to deal with, for example, all expenses were being charged to my company, but in nearly every conversation, I was told how much the cost was going to be to me. my install date was changed after I had discusse and agreed a day / time (I work).”

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Posted 6 years ago

Hi Katy, Thanks so much for your feedback, we will absolutely pass this on to Paul and Kadiza. Sorry to hear of the confusion regarding payment for your unit. We'll look into how we can streamline this process in future. Thanks again for your comments.

Posted 6 years ago

“the process was very straight forward and the installation extremely efficient. The engineer explained everything n a very straight forward and prefessional manner ....”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews