bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service, Engineer was first class”

Helpful Report

Posted 7 years ago

“Terrible service from a supposedly blue chip company. My details from an initial survey were lost by BP and I had to call every day to chase and try to rebook a new appointment. Eventually I got a new survey date and the (very nice) fella who came along said about fitting the charger that day as I had already done all the hard work (dropping conduit underground/laying cable in concrete floor/constructing metal post for charger unit and concreting into ground) I still do not understand how the price went from the original quoted price of £350 to £450, but it’s in now and all I hope is that the unit is more reliable than BP.”

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Posted 7 years ago

“Good process from enquiry to final fitting of charger. Very professional.”

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Posted 7 years ago

“Very happy Leon the installer was exallant 👍”

Helpful Report

Posted 7 years ago

“Nothing wrong with the outcome or the equipment... which we are very happy with. I found the business process that administers the installation very frustrating and inefficient; BP Chargemaster insist on progressing all the pre-installation work/discussions remotely via their call centre (sending pictures, technical discussions on the pros and cons of different wiring configurations etc.) rather than allow their installation man (who was excellent) to visit the property and agree the scope/nature of the installation face to face. A 15 minute visit in advance of the actual installation would have saved me a lot of time and stress. To be clear this feedback is for the people responsible for the business process to encourage them to introduce some flexibility! All the people who I interacted with were curious and helpful; and the installation man was excellent.”

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Posted 7 years ago

“Very efficient and tidy installation”

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Posted 7 years ago

“There was some delay in the installation, but the actual work was carried out very efficiently.”

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Posted 7 years ago

“really happy the guy done a good job and on time”

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Posted 7 years ago

“What a fantastic team from girls in admin to Alan Richardson the electrical technician who fitted our Homecharge socket, all very professional in their work. Alan's workmanship and nothing being to much trouble in making sure the socket was fitted where we wanted made the installation go smoothly and stress free. Definitely requires pay rise or bonus.”

Helpful Report

Posted 7 years ago

“Installation engineer was very professional, efficient and hard working. He kept working through tough weather conditions. Charge Master unto working very well.”

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Posted 7 years ago

“Very pleased with the Charging Unit. Electrical Fitter arrived on time and had a polite and friendly manner. He carried out the installation with the minimum amount of disruption and cleaned on completion of his work - thank you.”

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Posted 7 years ago

“Charger is great and easy to use. Installation engineer was excellent and very helpful and cleaned up after himself. The APP is disappointing as it often loses the keyboard and you need to continually enter your password.”

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Posted 7 years ago

“Poor installation. Broke a curtain rail. No certificate of installation. No label stating install for new electrical board. Failed to install from newly installed double pole isolation switch. Horrendous.”

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Posted 7 years ago

“Working brilliantly”

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Posted 7 years ago

“Sales team kept me informed of schedule. Installed as arranged with no problems and no unexpected extra charges. Only took a few hours to fit and test - all up and running OK”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Great company, Great service. Just waiting for smart app login password and details. This could be a little faster and less confusing”

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Posted 7 years ago

“Phone calls and emails ignored .Photos of meters sent 4 times not being an electrician no idea what was wrong and did not find out for 2 weeks. Car was ordered and ready for collection1st Aug no use without charge box which was eventually fitted 6th Sept. Still not received the key fob promised in 2 days. The fitter was excellent,on time very professional and tidied up leaving no mess”

Helpful Report

Posted 7 years ago

“The garage that sold me their electric car did not warn me of all the hurdles I must jump, before your booked home charger could be installed. We only just made it on the appointed day, with a callout from my local electrician. Your fitter, Alan Richardson, was quite excellent, and helpful.”

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Posted 7 years ago

“Good timely service. Good and professional engineers.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews