bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

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“Excellent approach to his work”

Helpful Report

Posted 7 years ago

“There was a very long lead in- much longer than I was originally led to believe. I should have been given more realistic expectations as the issues with my post code area must have been known. The staff in office seemed uncaring and became frankly rude as the situation dragged on. The actual installing was very good and a very hard working pleasant person appears to have made a good job.”

Helpful Report

Posted 7 years ago

“Efficient, neat, and courteous installation.”

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Posted 7 years ago

“Excellent service very easy to place the order with good advice from start to finish”

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Posted 7 years ago

“Very impressed with your engineer.”

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Posted 7 years ago

“Sales and home installation teams don't communicate effectively. Had to inform each of them of the process for motability customers multiple times. They made unreasonable demands and threats to postpone installation. However the installation engineer was v good. Shame that the head office teams haven't got there act together for motability customers.”

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Posted 7 years ago

“Useful and professional service”

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Posted 7 years ago

“The people I dealt with on the phone kept calling me and asking me to photograph different things, they also expected me to know things I had no way of finding out - they told me to ring my electric company to find the answers, the electrical company told me it wasn't up to me to chase the information it was up to Chargemaster to call them and ask about the details of my electrical system. Having said that, which was very disappointing, the young man who finally came to fit it did a superb job. Joe. He was polite, tidy, asked several times if we had questions, when I did he answered them thoroughly. Excellent. He alone bumped up my score for the company.”

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Posted 7 years ago

“Very helpful in navigating through the grant process.”

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Posted 7 years ago

“Great service from beginning to end”

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Posted 7 years ago

“Experienced very poor customer service. Had to email the CEO directly to get things going. Took payment twice, still have to chase them for a refund.”

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Posted 7 years ago

“Installation was slightly troublesome - new regulations required dismantling a driveway to install an earth bonding spike. Nothing was pre-notified about this need, and it caused issues on the day. Forewarned is forearmed, but that was not the case.”

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Posted 7 years ago

“Good efficient service”

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Posted 7 years ago

“Brilliantly good”

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Posted 7 years ago

“Good service fitter was very helpful made neat job would definitely recommend”

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Posted 7 years ago

“Left dust for us to clean up and didn’t fit part into ground so trip hazard and didn’t give us help to order charge leads when we told them we are OAP ‘s and struggle with internet orders we were disappointed with some of the service given”

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Posted 7 years ago

“Some confusion over my order but the installation was excellent.”

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Posted 7 years ago

“Whilst the installation itself was excellent, the customer service side of things prior to this was appalling, from start to finish, they either lost my personal information or appeared to be completely disorganised, product looks good but sadly let down by unprofessional customer service and system errors.”

Helpful Report

Posted 7 years ago

“Poor customer communication, delay after delay with no explanation, nobody called back when promised. App is a disaster, doesn't work and you've no idea when it will be fixed. When and how will you let us know when it's fixed? You've much to learn about good customer service.”

Helpful Report

Posted 7 years ago

“This was the most appalling process that I have been involved with.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews