“Whenever I think about buying makeup, or face care cream .. my only destination is one and I will never change it, And this is all thanks only to the exceptionally kind and gentle saleswoman dearest Fawziya whose unique and unparalleled service and ability to persuade and facilitate my selection of the perfect makeup look. This stems from her extensive experience in the field and her passion for her work, reflected in her wonderful interaction with me and all the customers. I noticed this while in the store; everyone who enters heads straight to her, despite the presence of other saleswomen. I spend an hour with her presence or more trying the makeup, and these tips from her great person indeed you are Fawzia sweetheart it’s really among the most precious moments I've experienced last times today and and every time I visit Charlotte Tilbury.. Thank you Dear Lady Fawziya”
“Shaima is highly recommended. She is an expert and knew what suited me . She was very patient and made me feel like a queen with the skin care routine, so much like a spa salon experience and guided me about what to do with my skin type. Highly highly recommended.”
“It was a birthday present from my daughters. I had in store make up experience in Glasgow, Buchanan street today 24th of July at 11am. Sionainn, my make up artist was lovely, she made me feel relaxed and enjoyed the experience. She did a great job and selected the makeup which I really like. The glass of cold Prosecco she kindly offered lifted my mood and helped to relax. Loved the whole process very much, thank you Sionainn xx”
“Alyx was the best ever! When I go back i will always ask for her, she honestly made me feel so comfortable and if I didn’t like anything she helped me choose something I did. 1000/10 for her, plus she is so welcoming which is also soooooo important to settle peoples nerves. Can’t thank her enough x”
“I had a really good experience with one of your staff : Reshma khan she was very helpful since I’m not much in cosmetics but she helped me with my shades also to select a few products Thankyou..”
“I can not recommend enough!!!
I must say I’d never normally spend £60 on a foundation and powder however I’d been recommended it for my dry skin. Unfortunately my original order was miss delivered by Evri. Unable to find it I was absolutely gutted. I thought there’s no way I’m spending another £60 and reordering. I sent an email directly to the site. The very next day they contacted me back to apologise on behalf of Evri and said they’d resent my order express delivery free of charge.
I was so relieved and thought what a fantastic service they’ve given me.
I received the parcel the very next day! I’ve just tried the product and I’m so happy with it. I got the airbrush foundation and powder. It’s flawless.
Well done on amazing customer service.
Sophie”
“I visited their store in Westfield, London. It was absolutely fantastic. The staff are incredibly helpful and the range of products available is brilliant. I would highly recommend Charlotte Tilbury”
“I was very impressed with packaging! My goods arrived beautifully presented in a lovely dark red box with a bow. It made unboxing my purchase feel very special and a real delight! All the product I ordered are great quality and a pleasure to use. I have never ordered anything from Charlotte Tilbury before but I will do again!”
