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charmystery.com Reviews

1.8 Rating 48 Reviews
21 %
of reviewers recommend charmystery.com

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Anonymous
Anonymous  // 01/01/2019
If I could give this negative one stars I would, I ordered these boots over a month ago and never received them do not order. I asked for a refund but I highly doubt I’ll get it. SCREW THIS COMPANY. Never received the boots
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Posted 5 years ago
I couldn’t give ZERO stars. DO. NOT. ORDER. It’s a scan. They took my money. I’ve sent numerous emails and they keep giving me the run-around.
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Posted 5 years ago
I wish I would have read the reviews before I ordered from this company. They tell you when you order they will keep you up-to-date when it leaves their warehouse not true I finally emailed them three weeks later to see what was going on. 4 weeks after ordering I finally receive probably the worst packaging I've ever seen none of the shoes have boxes. There's no phone number there's no address there's no way to get ahold of anybody only through email which takes them up to 48 hours to respond. my shoes were cheap looking not happy at all with my items it has been nothing but back and forth emails they basically are telling me I need to keep the product because shipping is going to be expensive. To be honest I think that they should pay for the shipping. Stay away from this company they are scamming you!
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Posted 5 years ago
Charmystery is an ABSOULUTE SCAM. DO NOT ORDER THEIR SHOES. I would give them negative stars if I could. They charged me immediately before my order barely even went through, and of course, 10 days later, I can't contact anyone, there is no response from their instagram account or their contact email. By the way, they have no phone number to contact them. My tracking information which worked the first two days **mysteriously** doesn't work anymore. This company is a complete fraud.
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Posted 5 years ago
DO NOT WASTE YOUR TIME OR $$ I ordered 8 Items. A monthe and a half goes by and half my order had come in. From looking at what I recieved, I knew I was scammed. Low quality. Soderling I can get at the sollar store (no lie) I'm so disappointed. 3 pairs of shoes and 2 sweaters stuffed in a bag ughhh
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Posted 5 years ago
DO NOT WASTE YOUR TIME OR MONEY... payless shoes are better quality.
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Posted 5 years ago
The boots that I recieved are not even close to the size and color of what the picture looks like. I really believe this place is a scam
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Posted 5 years ago
This company is a FRAUD. I ordered these items over 4 weeks ago. They sent emails with a fake tracking #. They took my $$. I am livid. They blatantly lied and have no intentions of sending me my package.
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Posted 5 years ago
i ordered over a month ago .. no tracking no response .. but they have my money!!!! outrageous!! dont order from this website!! its a total scam
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Posted 5 years ago
If I could give it 0 stars I would have. It took over 2 months to get my package. Once I got my package everything that I had ordered, wasn't even there. Never sent me an email saying that there was going to be two different packages for the same order. I had emailed them many times with no resolution. The products are low quality also. Don't order from them!! Something is not right with this company. There are so many other sites that are much better and much much faster at replying to your questions and shipping products out!
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Posted 5 years ago
0 STARS!!!! I have yet to receive my order that was put in over a month ago!!! DO NOT ORDER THROUGH THEM!! Every single tome I’ve reached out I’m given the run around and can’t even understand half the emails sent. There’s no one to call or supervisor to talk to! It’s a scam
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Posted 5 years ago
THIS IS A SCAM. I WILL BE REPORTING THESE PEOPLE FOR FRAUD AND THEFT!!!
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Posted 5 years ago
0 stars, actually. I ordered from this company over 2 months ago. They kept popping up on my Instagram so I ordered a pair of super cute boots. My boots never came. The shipping code that was sent to me on my confirmation email is an "Invalid Code"...I've reached out to "Customer Support" countless times. (They only provide an email) and I have yet to hear back. I am disputing this charge though my bank because I 100% believe this is a scam website.
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Posted 5 years ago
I also ordered from them and have yet to receive my order it’s been a month. I have emailed them multiple times and they say it’s in transit but when I first order they mentioned shipping was 15 days.
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Posted 5 years ago
They really don’t deserve 1 star, this website is a scam. I ordered shoes a month ago and have yet to receive them. I email and call and all they do is apologize and say the shoes are on their way that they will push the order forward. It’s a bunch of bull! I have demanded a refund and have yet to receive that either. I was dumb to not research this website first before ordering. Do not order from charmystery it’s a scam.
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Posted 5 years ago
They don't event deserve 1 star, but I wanted to write something. It's been well over a month. Nothing just lies. These people are crooks and they steal from you. Do not order from them. They kept lying and saying boots were shipped which were not And then they said they were backed up did I want something else after I was persistent emailing weeks later. And with broken English kept asking if I wanted a gift card or refund but never issued one. Such BS- DO NOT OrDER from here. They should be in prison for stealing from people. This is a scam!
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Posted 5 years ago
It has been over a month since I placed my order on charmystery's website and I still have not received my item. I have emailed customer service multiple times, as it is the only form of contact available. I have been given false reassurances that they will put a rush on my order and that the shipping information will be sent to me "soon". After a month of having no idea when I would receive my item, I demanded a refund in which they REFUSED but ironically, offered my a coupon for "the inconvenience" as if I would ever purchase from this wack company again. Fraudulent, scammy, careless and unprofessional.
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Posted 5 years ago
charmystery.com is rated 1.8 based on 48 reviews