CheapOair Reviews

“ My flight was camcelled- they charged me a fee!!!! That i had to pay out of pocket for! Then, i did not get a refund , I recieved a credit. ”

“ While I fully understand not getting a refund/credit for the travel insurance, they did not refund: ESA fee $19. ”

“ cheapo air is the worst mistake . i book a flight through them and the return was a major problem. for me to cancel i need to pay them $50 for a $100 refund .the took the $765 . poor customer service they hold the title for that one . its a game and clearly you will not win. they will nickel and dime you and get upset and leave them alone. i promise you its not worth the head ache you will get. ”

“ They allowed me to book a one-way flight to Vanuatu, and when I went to board the airline, they would not let me on because I did not have a return or onward flight when I tried to cancel my flight, they refuse to give me a refund or anything. ”

“ There are hundreds of better ones with real good customer service these people refuse to refund my money or offer any kind of flight voucher or make it right in anyway. ”

“ And when I tried to fix it, they refused to refund me anything. ”

“ When I got the ticket with the wrong date within 30 minutes he refused to refund me the entire 900+ dollars instead and after talking to a few agents including a supervisor the sent me a refund of 250. ”

“ Terrible customer service. I called them several times to ask for refund the cancelled flight from airline. Every time I was on hold more than 2 hours and dropped when get tiered. Their service awful at all and still couldn’t get back a refund. ”

“ Not only do they charge extra for things like boarding passes, and other regular conveniences; they also do not refund OR give a flight credit in the case of divorce. Do NOT use this company. I will only go through reputable apps such as Expedia, Kayak, or book through the airlines from now on. The prices look great from the outset, but hidden costs add up. ”

“ I booked a flight with CheapOair and cancelled it right away on 5/8 and I was told refund takes about 7-14 business days. ”