CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Questions

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish. Thank you. Two very cheerful soles here!”

Helpful Report

Posted 6 years ago

That's great to hear Sarah-Jane. Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good speedy service excellent products.”

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Posted 6 years ago

Thank you! I hope that you like the new Joya Shoes you ordered. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Kind and professional service and I am very happy with my shoes”

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Posted 6 years ago

Thanks for taking the time out to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I am delighted with every aspect of my purchase and I look forward to also buying a pair of casual shoes in the New Year. The shoes I got have made my walking commute a pleasure. It's like walking on air.”

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Posted 6 years ago

Thanks Cormac. That's great to hear. I'm pleased that you have found something that works for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very comfortable and worth the price”

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Posted 6 years ago

Thanks for the review - great to hear that they work for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Really helpful telephone advice and efficient speedy delivery of my choice.”

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Posted 6 years ago

Thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Generally great service. Fast delivery. Very satisfied.”

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Posted 6 years ago

Thanks for the review Vladimir. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Correctly described and received in good time”

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Posted 6 years ago

Thanks for taking the time to leave a review Gill. Great to hear you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“My podiatrist recommended Joya shoes to reduce discomfort I had under the balls of my feet. The shoes I chose, Mens Mustang ll Lace Ups, are very comfortable and have definitely helped with the problem. Certainly more comfortable than using orthosis inserts in my previous standard shoes.”

CheerfulSoles 5 star review on 25th November 2019

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Posted 6 years ago

Thanks for taking the time to leave a review Michael - it's great to hear that the Joya Mustang shoes you ordered have helped with the discomfort you were experiencing. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt delivery, well packed and the shoes meet all my expectations Happy to recommend site”

CheerfulSoles 5 star review on 24th November 2019

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Posted 6 years ago

Hello Lesley. Thanks for taking the time to leave a review for us. I hope that you like your new Joya Shoes

Posted 6 years ago

“Prompt, helpful and personal attention. Much appreciated.”

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Posted 6 years ago

Thanks Caroline, always a pleasure. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful staff, nothing too much trouble to ask or need explaining. Very quick free delivery. Shoes exactly as described. I have shopped with them before and will no doubt do so again.”

CheerfulSoles 5 star review on 23rd November 2019

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Posted 6 years ago

Thanks Jean - It was lovely to talk with you when you ordered your shoes. I hope that you like them. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“No problem ordering on line and shoes received very quickly. Happy to recommend.”

CheerfulSoles 5 star review on 21st November 2019

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Posted 6 years ago

Hi Sue. Thanks for leaving a review. I hope that you like you new Alegria Boots. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I’m very pleased with my new Joya boots. Very prompt service. Will definitely shop with CheerfulSoles again.”

CheerfulSoles 5 star review on 18th November 2019

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Posted 6 years ago

Thanks for taking the time to leave a review Sue. It's great to know that you like your new Joya Boots. The Wilma is a new style for this Winter and it's always good to know what people think. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“i was very pleased with the service of cheerful soles, the lady who i spoke to , i think her name was jo, she was very helpful and informative, exellent customer care, and great quality shoes this is the second time i have bought shoes from cheerful soles professional and old school.”

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Posted 6 years ago

“Nice product and good service.”

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Posted 6 years ago

Thank you for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent customer service. I was having problems with on-line ordering so rang and placed my order which arrived promptly.”

CheerfulSoles 5 star review on 17th November 2019

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Posted 6 years ago

Thanks Elaine. I hope that you like your new Alegria Boots. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Shoes supplied as ordered in the timescale promised”

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Posted 6 years ago

That's great to know. Thanks for leaving are review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“The shoe is in excellent condition and very comfortable to wear”

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Posted 6 years ago

Thanks for taking time to leave a review. Good to know that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I have troublesome feet but the Joya trainers are one of the most comfortable shoes I have worn recently. CheerfulSoles Customer Service have been very helpful in advising which shoe to buy. Thank You”

CheerfulSoles 5 star review on 8th November 2019

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Posted 6 years ago

Thanks for the review. It's great to hear that the Joya Trainers work for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews