CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,299 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Questions

Metrics

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with quality of shoes bought. When I have spoken to staff they have been very helpful and knowledgable. Looking forward to buying more shoes in the future.”

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Posted 6 years ago

Thank you Fiona. Kind Regards, Jo - -Cheerful Soles

Posted 6 years ago

“Beautiful shoes and fantastic customer service as usual”

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Posted 6 years ago

“Wonderful friendly service! Have been a customer of CheerfulSoles for a few years and I simply cannot fault this company. Quick, efficient and personal service. Please don't change!!”

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Posted 6 years ago

“This is my second purchase from CheerfulSoles and was a straightforward one dealt with very efficiently. On the first purchase I received valuable help and between the two I had good advice even when they weren't able to provide just what I wanted.”

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Posted 6 years ago

“Order arrived swiftly ..perfect condition. No problems at all.”

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Posted 6 years ago

Thanks Carole - just as it should be! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent support and advice. Nothing was too much trouble. Highly recommend this company. Totally professional and caring.”

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Posted 6 years ago

Ah thank you Susan - that's lovely to hear. We always try our best to help get you into the right shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I am extremely pleased with my Joya shoes. They are a delight to wear and the service received from Jo at Cheerful Soles was brilliant. The shoes arrived very quickly, well in time for my holiday, which was very important. I am busy saving up for another pair.”

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Posted 6 years ago

Thanks Robert. They're not cheap that's for sure but super comfy. Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Really lovely shoes and super speedy delivery, would highly recommend and definitely shop here again”

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Posted 6 years ago

Thanks Alayne - It's good to know that you like your new Alegria Shoes. Kind Regards, jo- Cheerful Soles

Posted 6 years ago

“Always pleasant and efficient service”

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Posted 6 years ago

Thanks Pat - we try our best :-). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellence service in face of difficulty. My contact went out of her way to be helpful. Thank you.”

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Posted 6 years ago

Ah, thank you for taking the time to leave a review for us and it's absolutely no bother at all. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Easy to use web site, quick delivery and I just love the shoes!”

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Posted 6 years ago

Thanks for the review Jane. Great to know that you like your new Paloma shoes. We've added more Spring 2020 styles on the site. jo -Cheerful Soles

Posted 6 years ago

“Excellent product at great price. Well packaged and arrived quickly.”

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Posted 6 years ago

Thanks! Great to hear you were happy with your new shoes and our service. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service - prompt response and sound advice. Have just discovered Alegria shoes so am thrilled that I can find comfy shoes that look after my poor misshapen feet!”

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Posted 6 years ago

Thank you Kay. I'm pleased that you have found shoes that you like, and that work for your feet. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very comfortable. Hope they will help me with a foot injury.”

CheerfulSoles 5 star review on 27th January 2020

Helpful Report

Posted 6 years ago

Thank you for the review. I hope that the Joya Shoes work out with your foot injury and of course that you recover soon. Kind Regards, Jo -Cheerful Soles

Posted 6 years ago

“Beautiful and very comfortable. Perfect relief for the osteoarthritis in my knee.”

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Posted 6 years ago

That's great to hear! I'm pleased that you have found some footwear that helps and that you also like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good: advice, customer care service and product.”

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Posted 6 years ago

Thank you for leaving a review for us. I hope that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent customer service.”

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Posted 6 years ago

Thanks Shiela! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good advice from the assistant which was confirmed by the product”

CheerfulSoles 5 star review on 25th January 2020

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Posted 6 years ago

Thank you for taking the time to complete a review for us. I hope that you like your new Joya Trainers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Wonderful customer service. Accommodating. Responsive. Efficient. Quick delivery and email response times.”

CheerfulSoles 5 star review on 22nd January 2020

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Posted 6 years ago

Thanks for taking the time to leave a review for us. I'm pleased that we got the right size to you in the end and that it all worked out. Kind Regards, Jo - Cheerful Soles.

Posted 6 years ago

“Very happy with service. We had a shipping concern. And I was not charged shipping. Great communication and customer service. Thank you”

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Posted 6 years ago

Hello Steven, Thanks for the review - great that you got them in the end. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,299 reviews