CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Questions

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy to shop with cheerful soles. Satisfaction guaranteed!”

Helpful Report

Posted 6 years ago

Thank you Doreen, that's lovely to hear. Jo, Cheerful Soles

Posted 6 years ago

“Prompt service and an excellent product.”

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Posted 6 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful and straight forward when I needed to exchange a pair of shoes that were to large. Great service.”

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Posted 6 years ago

“As ever CheerfulSoles delivers !! Great shoes and great service. What more is there to say. Thank you again.”

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Posted 6 years ago

Thanks Ann. Always a pleasure. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“lovely helpfull staff thank you”

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Posted 6 years ago

Thanks Parvyn. I hope your and your Mum like your new shoes. Kind regards, Jo - Cheerful Soles

Posted 6 years ago

“Ordered the shoes over the phone. The advice given was very good. The service prompt and efficient. Unfortunately the fit was unsuitable, but that was not the fault of the shop. (I had had a foot operation, and it was probably too soon to order new shoes.) Prompt refund, which was communicated by email, which not all suppliers do.”

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Posted 6 years ago

Thanks for taking the time to leave a review for us Ann. Hopefully you will find something suitable for your feet soon. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very happy with my shoes!”

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Posted 6 years ago

That's great to hear - thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Always helpful.”

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Posted 6 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Superb shoe.”

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Posted 6 years ago

Thanks Martin. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“The service was fast and effective. The shoes were amazingly cushioned but unfortunately I have problematic knees and they pulled on my knee. I cannot fault the company and have no doubt that most people would feel they were walking on air in the shoes.”

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Posted 6 years ago

Thanks for completing a review for us. Sorry that the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Fab shoes, so comfy. Really help my sore feet my doctor even commented on them and was impressed with them”

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Posted 6 years ago

That's great to hear! So pleased that you have found something that works for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I recently purchased some Alegria Brenna slip on shoes. I have been suffering from plantar fasciitis for a while. I rang the shop for advice and they were extremely helpful. Amazingly the shoes arrived the next day. I now have happy feet...!!!! Thankyou!!!!”

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Posted 6 years ago

Thanks for the review Emma. Great to hear that the Brenna worked for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“bought for wife very good quality and price”

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Posted 6 years ago

Thanks for taking the time to complete a review for our service Brian. Great to hear that you were happy with our service. I hope that your wife likes her new Joya Shoes. kind Regards, JO - Cheerful Soles

Posted 6 years ago

“Arrived earlier than expected and well wrapped Shoes as advertised and I am extremely pleased with the whole transaction This is my second purchase from CheerfulSoles and I shall certainly use them again”

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Posted 6 years ago

Thanks Gavin! I hope that you are going somewhere nice in your new Joya Fisherman shoes - not exactly the weather for them in the UK at the moment. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Really pleased with my boots, very good service”

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Posted 6 years ago

Thanks Tracey. We love the Alegria Caiti Boots and hope that they continue this style for Autumn / Winter 2020. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Had in stock what I was looking for and delivered very promptly. Thank you!”

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Posted 6 years ago

That's great! Thanks for the review Corinne. Jo - Cheerful Soles

Posted 6 years ago

“Good communication, speedy and we'll packaged delivery”

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Posted 6 years ago

Thanks! I hope that you like your new shoes. Best wishes, Jo - Cheerful Soles

Posted 6 years ago

“I buy all my shoes from Cheerful Soles. My casuals, my London suit shoes and my hiking boots. Joya soles are excellent. Ewen Cameron”

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Posted 6 years ago

Thank you! Not many new styles for men in the Spring 2020 collection but we hope that there will be something there to tempt you. Kind Regards and thanks for taking the time out to leave a review. Jo - Cheerful Soles

Posted 6 years ago

“Website was easy to use and my shoes arrived earlier than estimated, so I was very pleased. I'll definitely use Cheerful Soles to buy my next pair of Allegria Palomas.”

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Posted 6 years ago

Thank you Anne - that's great to hear. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“My daughter has bought the Alegria sandals before and gave me a pair, they are lovely and comfortable hence the order for two more pairs. Customer Service is excellent.”

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Posted 6 years ago

Thanks moira! We just need the weather now for them now!. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews