CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

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Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and efficient service”

CheerfulSoles 5 star review on 7th September 2019

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Posted 6 years ago

Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Just took delivery of my new shoes I will be a returning customer just delighted”

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Posted 6 years ago

Thanks for such kind words. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Since my new artificial ankle I needed to find a shock absorbing shoe. Joya shoes are the perfect answer. I wear black Joya shoes with my suit when in London, I wear brown Joya shoes in the country, suede casual Joya shoes in the summer evenings and Joys walking boots when in the mountains. All I need now is for Joya to produce a golf shoe and my walking problems would be over. Fantastic shoes - well done”

CheerfulSoles 5 star review on 5th September 2019

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Posted 6 years ago

Thank you for the review Ewan, and your glowing report on Joya Shoes. I have forwarded your comments to our Joya Agents in the hope that we can sort your Golf out. Best wishes and thanks again, Jo - Cheerful Soles

Posted 6 years ago

“well made rocker shoes the wife is very happy withese thanks”

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Posted 6 years ago

Thanks for taking the time to complete a review for us. I am pleased that your wife likes her new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Was pleasantly suprised that you are based in Grassington, a place I hold dear...”

CheerfulSoles 5 star review on 1st September 2019

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Posted 6 years ago

Thank you Nigel. We are really lucky to be based in such a beautiful village and it's nice to hear that you have fond memories. I hope that you like your new boots. Thanks for shopping with us and for taking the time to complete a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent Customer service. prompt delivery, superb shoes!”

CheerfulSoles 5 star review on 30th August 2019

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Posted 6 years ago

Thanks Belinda, it's great to hear that you are happy with the Alegria Shoes you ordered. One of our best selling styles :-). Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Happy with the Joya trainers, the smart delivery - just an all-round good, online experience. Brilliant name for a company! ps. can't remember which delivery service but you fulfilled the order within 5 days!”

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Posted 6 years ago

Ah, thank you for such a lovely review Brian and for the compliment re our name (which we try to live up to)! Most importantly, it's great to hear that you are happy with your new shoes. It was Royal Mail for the delivery. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful staff. Good stock for those with problem feet.”

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Posted 6 years ago

Thank you Dinah. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I wanted a pair of waterproof, trainer x walking shoes and was struggling to find something I liked of good quality until I found these. I am really happy with the Waldlaufer Shoes, they are well made, lightweight, comfortable and good value. Excellent advice from CheerfulSoles. I would highly recommend both the shoes and the company that sold them to me.”

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Posted 6 years ago

Thanks Eleanor. The Waldlaufer Holly Tex is a great all round walking trainer and we think, really good value for money. It's one of Waldlaufers best sellers and one of ours too. I'm pleased you like them. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good shoes, great price, fast delivery .”

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Posted 6 years ago

Thanks Helen! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“This company must be one of the best when it comes to customer service. More than helpful, very knowledgeable and nothing was too much trouble.”

CheerfulSoles 5 star review on 20th August 2019

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Posted 6 years ago

Thanks Alison - Thanks for the review. Glad you are happy. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Satisfied. Quick delivery.”

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Posted 6 years ago

Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles.

Posted 6 years ago

“Even in France it arrived very fastly. The only bad point is that it arrived by plane. I bought shoes made in spain to avoid the huge carbon footprint due to global trade usualy in place in shoes production. There's a lot of different ways to cross the channel... I guess maybe there's a problem because of the Brexit.”

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Posted 6 years ago

Thanks for the review. Jo, Cheerful Soles

Posted 6 years ago

“These are excellent footwear! I have been wearing Joya for 4 years now and they significnatly helped with my achilles heel pain. When I wear 'normal' shoes within a few days my tendons become painful again. Would highly recomment Joya shoes for comfort and foot/back pain relief”

CheerfulSoles 5 star review on 17th August 2019

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Posted 6 years ago

Thank you. It's good to hear that you've found a brand that work for you. i will share your comments on the product page for the Mens Paso Fino ll. Many Thanks - Jo, Cheerful Soles

Posted 6 years ago

“We are Canadians who ordered shoes to be delivered to one of our holiday locations in England. The shoes arrived promptly, but we have not yet picked them up. The customer service aspect was very good.”

CheerfulSoles 5 star review on 15th August 2019

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Posted 6 years ago

Thanks Donna. I hope you like your new Joya Shoes

Posted 6 years ago

“Very helpful and knowledgeable staff, nothing is too much trouble. Alegria shoes have been my saviour as I have had multiple foot surgeries and at last have comfortable and slightly funky shoes which I love and which are admired by many.”

CheerfulSoles 5 star review on 14th August 2019

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Posted 6 years ago

Thank you for the review Julie. I love this colour. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“This is my first purchase of Joya shoes. I am very happy with the advice I was given and also am very satisfied with the sandals which I chose from the Sale range.”

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Posted 6 years ago

Thanks Jane - It's good to know that you are happy with your new Joya Sandals and with the advice we gave you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“bought for my brother as president On first try felt he was walking on air”

CheerfulSoles 5 star review on 13th August 2019

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Posted 6 years ago

Thanks for the review - lots of customers describe the same feeling when wearing Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great sandles and very comfortable it was such a good service and a lovely lady took my order and we had a nice chat what I call lovely old fashioned service will buy from you again thank you”

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Posted 6 years ago

Thank you so much for such lovely kind words. I pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“First pair of Joya sandals I've bought. It's not stopped raining since they arrived so not worn them other than round the house so far! look good and can't wait for the sun to shine again.”

CheerfulSoles 5 star review on 12th August 2019

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Posted 6 years ago

Thanks Charles. Hopefully you've now had a chance to wear them. Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews