CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

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Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable. Very shock absorbing. Look good too.”

CheerfulSoles 5 star review on 20th July 2019

Helpful Report

Posted 6 years ago

Thanks for the review Pamela, I am pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt delivery, exactly what I had ordered.”

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Posted 6 years ago

Hi Judith, thanks for the review. I'm pleased to hear that you are happy with the Joya Shoe and Sandal that you ordered. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service, good value, quick delivery and I was really impressed that they emailed to check that my order for 2 identical pairs of shoes was correct. Would definitely use again and recommend to others”

CheerfulSoles 5 star review on 11th July 2019

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Posted 6 years ago

Thanks Jackie, you never know when a customer orders 2 pairs of the same style and colour. We're an internet shop but staffed by real people who care about the service we deliver. We always want to make sure that our customer service is as good as the shoes we sell. Kind Regards, Jo - Cheerful Soles. I hope that you like both pairs of your new Joya Sandals :-)

Posted 6 years ago

“Delivered earlier than predicted and all very simple and straightforward”

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Posted 6 years ago

Thanks for taking the time to complete a review for us. I hope that you are enjoying your new sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service - very prompt delivery of item purchased and the website gives an accurate description.”

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Posted 6 years ago

Thanks for taking the time to leave us a review. I hope that you like your new boots (who would have thought that we'd have the weather for them in July)! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Helpful, efficient and friendly. Speedy dispatch and good communication.”

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Posted 6 years ago

Thank you! I hope that you are enjoying you new sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very nice sandals, and very quick to arrive at my home”

CheerfulSoles 5 star review on 6th July 2019

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Posted 6 years ago

Thanks Chrissi, I love these sandals too! Thanks for leaving a review, lets hope that the weather picks up enough for you to wear them :-), Jo - Cheerful Soles

Posted 6 years ago

“Prompt delivery, quality goods, great prices”

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Posted 6 years ago

Thanks Linda - great to see that you got a bargain in the Joya Sale! Thanks for taking the time to complete a review for us. Kind Regards - Jo, Cheerful Soles

Posted 6 years ago

“Good service (very cheerful!), good offer, delivery reasonable - not needed to use the return label provided. Best of all - the shoes are REALLY comfortable. Thank you!”

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Posted 6 years ago

“Helpful, professional service”

CheerfulSoles 5 star review on 26th June 2019

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Posted 6 years ago

Thank you for taking the time to leave a review, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Lovely company to deal with. Needed to exchange but was a very simple process and very happy with my purchases. ☺”

CheerfulSoles 5 star review on 24th June 2019

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Posted 6 years ago

Thank you Sally, I'm pleased you found the right shoes in the end. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful and speedy especially when I returned a pair for a larger size. Many thanks - shoes are a great relief for my poor toe joint.”

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Posted 6 years ago

Thank you Mrs Buck. We love this pretty sandal. Great news that it works with your toe joint. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I have been using Joya shoes for years and they are the best when it comes to comfort and it is worth paying the money for the quality they deliver. I placed my order with cheerfulSoles because they are the main distributors for Joya shoes in the UK. Delivery was very quick and it only took a few days. Excellent service from CheerfulSoles.”

CheerfulSoles 5 star review on 22nd June 2019

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Posted 6 years ago

Thanks for the lovely review Robert. We are a recommended Online Joya shop and work closely with the team at Joya UK to offer all the styles they have available to retailers. Thanks again, Jo - Cheerful Soles

Posted 6 years ago

“The shoes are great, and staff very helpful. Thank you.”

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Posted 6 years ago

Thanks Trixie, I hope that the wide insoles have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service and delivery. Would use again.”

CheerfulSoles 5 star review on 21st June 2019

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Posted 6 years ago

Thanks Anthony. Hope you are happy with your new Joya Shoes. Kind Regards, Cheerful Soles

Posted 6 years ago

“These shoes are the most comfortable I have ever owned.”

CheerfulSoles 5 star review on 18th June 2019

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Posted 6 years ago

That's great to hear George! Thanks for taking the time to leave a review for us. Kind regards, Jo - Cheerful Soles

Posted 6 years ago

“Ordered a pair of Joya shoes. Website easy to navigate, received my order within a couple of days. However did not receive email confirmation of order or dispatch which is unusual.”

CheerfulSoles 5 star review on 17th June 2019

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Posted 6 years ago

Hi Barbara, thanks for the review. We had a problem with some of our order emails landing in Spam and junk folders, or not at all. I have fowarded a copy of your confirmation email so that you have it for your records. Kind Regards Jo - Cheerful Soles

Posted 6 years ago

“Comfortable shoes and it would be much appreciated if it cost less. Thinking of the prices,not everyone can afford it. Thank you.”

CheerfulSoles 5 star review on 15th June 2019

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Posted 6 years ago

Thanks for the review an I note your comments re price. Joya do have a recommended retail price for all their footwear and there is a significant amount of technology packed into every pair that shouldn't be underestimated. There is a Joya Clearance page on our webiste and lots of people have benefited from a bargain here. I am pleased that you are happy with your purchase. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very pleased with purchase would buy from here again.”

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Posted 6 years ago

Thanks Sue! Kind Regards, Jo - Cheerful Sole

Posted 6 years ago

“Good service and one of the few suppliers of Allegra footwear. Prompt delivery and product as expected, have bought from Cheerful Soles before and would again.”

CheerfulSoles 5 star review on 11th June 2019

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Posted 6 years ago

Thank you Shiela, that's lovely to read :-). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews