CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Questions

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

Write Your review

Tell us how CheerfulSoles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, helpful and informed team, lovely shoes. All good.”

CheerfulSoles 5 star review on 19th October 2020

Helpful Report

Posted 5 years ago

Thanks Eleanor. This style has been really popular and I am pleased to hear that you like them too. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“This is the second order I have given to Cheerful soles and on both occasions I have received a very good service. Regarding the Joya shoes which are brilliant but I just wish more rocker soles were available.”

CheerfulSoles 5 star review on 18th October 2020

Helpful Report

Posted 5 years ago

Thanks Ray, we agree and have passed on your comments to our Joya UK Distributors. Hopefully we will see some new Rocker Soles in the Motion range soon. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I found the staff to be very helpful when i made inquiries via the phone and emails about the Alegria footwear. Ordering was straight forward and i received my clogs very soon afterwards. I love my new clogs. Thank you.”

CheerfulSoles 5 star review on 17th October 2020

Helpful Report

Posted 5 years ago

Thanks Shelley. I love the pattern on the Seville clogs that you ordered and I am pleased to hear that you like them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“very speedy delivery, Joya shoes are amazing. I have arthritis and would have great difficulty walking without Joya.”

CheerfulSoles 5 star review on 16th October 2020

Helpful Report

Posted 5 years ago

Thank you Kathleen. I'm pleased that you like your new Joya Wilma Boots. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The lady that i spoke to over the phone was extremely helpful, she advised me on the size and talked me through the whole purchase. The boots were exactly what i wanted.”

Helpful Report

Posted 5 years ago

Thanks Kath. Good to know that the sizing was right for you. I hope you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service, this company does what it says on the box! I use them exclusively for the products I purchase.”

Helpful Report

Posted 5 years ago

Ah, thank you Chris. I'm pleased to hear that you are happy with our service. Best wishes and thanks again, Jo - Cheerful Soles

Posted 5 years ago

Thank you Chris. Kind Regards, Jo - Cheerfu lSoles

Posted 5 years ago

“My go-to, one-stop shop for shoes! Always a brilliant service. Thank you so much.”

Helpful Report

Posted 5 years ago

Ah thanks Sarah Jane - that's lovely to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I only buy my Alegria shoes from CheerfulSoles. Their service and range of footwear is impeccable. The shoes I have pourchased this time may be my best ever as they are smart and colourful. As someone who needs to wear specialist orthotics in good shoes, it is challenging to find good looking orthopaedic shoes that I want to wear. Thank you CheerfulSoles :)”

CheerfulSoles 5 star review on 12th October 2020

Helpful Report

Posted 5 years ago

Thanks Victoria, we love the Alegria range too - we can't believe that it's not more widely available in the UK. Rest assured we will continue to bring in more styles so that you can keep your feet happy :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

PS, I love the picture! Complete with matching blacnket :-).

Posted 5 years ago

“Wonderful customer service. Thank you Jo and Kate!”

Helpful Report

Posted 5 years ago

No problem Nancy. Lets hope they get there with no problems this time :-). Jo, Cheerful Soles

Posted 5 years ago

“Prompt delivery. Very comfortable shoe.”

Helpful Report

Posted 5 years ago

Thank you Patrick. Best wishes, Jo - Cheerful Soles

Posted 5 years ago

“Good shopping experience, and delivery time good”

Helpful Report

Posted 5 years ago

Thank you Elizabeth. I hope that you like your new shoes. Kind Regains, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service. Delivery well packed and very swift. Delighted with my extremely comfortable first pair of Waldlaufer H-Sonja boots. These are so soft and roomy I shall be buying another pair of this make again in the near future. Glad I got the size 6 as I usually wear a thick pair of walking socks in the winter, but probably can go down to 5.5 for normal wear. Usually have a lot of problem finding shoes wide enough but these fit the bill perfectly, with no rubbing on the little toes.”

Helpful Report

Posted 5 years ago

Thanks for the review Rita. The H Sonja has been a popular style for us. I am please to know that you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Loved my shoes ,prompt delivery very satisfied .”

Helpful Report

Posted 5 years ago

Thanks Sharon. I'm glad to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I've been ordering for many years, great quality shoes from Cheerful soles, these latest Alegria sandals are cool and comfortable.”

Helpful Report

Posted 5 years ago

Ah, thanks for the lovely review Sofia. You'll be pleased to know that the Autumn / Winter styles are almost here. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Amazing online shop, great quality shoes and fast delivery!”

Helpful Report

Posted 5 years ago

Thank you very much! Best Wishes, Jo - Cheerful Soles

Posted 5 years ago

“Phoned and received help about the aspects of the shoes I was interested in ordering. Very helpful.”

Helpful Report

Posted 5 years ago

Thank you, we always like to chat through requirements with our customers as we know how stressful it can be when ordering footwear online. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful staff. Good products,”

Helpful Report

Posted 5 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Wonderfully comfortable sandals which also look good. Delivered faster than expected”

CheerfulSoles 5 star review on 25th September 2020

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave a review Lyn. I'm pleased to hear that you like your new Alegria Verona Sandals in Casual Friday. Kind Regards, Jo

Posted 5 years ago

“Received 2 pairs of Joya shoes in a short time frame given that we live in Canada. Fantastic quality. Yes, I would sincerely recommend this store and these products.”

Helpful Report

Posted 5 years ago

That's great to hear Natalie. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fantastic service great selection very happy”

Helpful Report

Posted 5 years ago

Thank you! Best wishes, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews