CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

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Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks for your helpful advice and the excellent Holly Tex Boots. I needed flat boots which I could put my new insoles into. These are perfect, I'm able to walk and work without pain. They are very comfortable and lightweight with plenty of wriggle room but snug around the ankle. Please don't let them become obsolete as I shall need another pair once I've worn these ones out!”

CheerfulSoles 5 star review on 17th November 2020

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Posted 5 years ago

Ah, thank you Frances. The Holly shoe and Boots are a firm favourite from Waldlaufer and they are a regular style at Cheerful Soles. We are pleased to hear that you have found something that works for your insoles and provides most importantly - comfort. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The shoes arrived in the time that was promised and they are so comfortable!! My bunions usually cry out in agony with new shoes. This time they gave a satisfactory "aaaaaahhhh" as the shoe cushioned my feet beautifully. My friend has even commented favourably on the style. I am grateful for the cosy feel without the pain. 😊”

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Posted 5 years ago

Thanks for the review. You should find that other Waldlaufer styles in this range will also work for you. Look out for mention of the stretch insert across the top of the toe box. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Product info and supply very good had my boots in 7 days from placing order, staff well informed and efficient.”

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Posted 5 years ago

Many thanks for the review Adrian. The Mens Joya Liverpool boot has been a best seller and we are pleased to hear that yours arrived in good time. Kind Regars, Jo - Cheerful Soles

Posted 5 years ago

“Very comfortable and a joy to wear.”

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Posted 5 years ago

Thanks for taking the time to complete a review. My Panama Jack Boots are still going strong after 5 years. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“wonderful shoes... like walking on air”

CheerfulSoles 5 star review on 5th November 2020

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Posted 5 years ago

Thanks for the review. I just knew, without looking at your order that you have a new pair of Joya Shoes. I'm pleased to here that you like yout new Joya Bliss walking trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I have purchased from them several times and have received super service every time”

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Posted 5 years ago

Thank you Gill. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

“Great service and brilliant product. Highly recommend”

CheerfulSoles 5 star review on 3rd November 2020

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Posted 5 years ago

Thank you Pamela. I'm pleased you like your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Have ordered from Cheerful Soles before, although not for a while. The website has an excellent range of comfortable but stylish shoes - very important to me as someone with extremely awkward feet. I am delighted with the Alegria Paloma Mary-Jane style shoes in Red Rock - the metallic leather is striking but in a discreet way, the leather is beautifully soft and they will go with most things! It is also always a relief to be able to order over the phone - this is always my preference. Overall, I am delighted with my purchase and the ordering experience...”

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Posted 5 years ago

Thank you for taking the time to leave a review for us. We're always happy to take orders over the phone - providing a little more fitting advice along the way is always helpful. I am pleased to hear that you like your new Palomas - I agree, they will go with anything. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The ladies at the shop are extremely helpful and knowledgeable. As a first time buyer I needed to ask quite a few question and rang them twice and each time they were great and really helped me to buy the right shoes. My purchase arrived on time and the Wilma ll Red Boots are brilliant. They are so comfortable, like walking on air and true to size. I will be buying the grey ones for Christmas. Thank you so much!”

CheerfulSoles 5 star review on 1st November 2020

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Posted 5 years ago

Ah, thanks Elaine. We always love to speak with our customers and help them to choose the right shoes the first time. Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Have bought 2 pair of Joya shoes from Cheerful Soles and both have been of excellent quality and fit. The service from Cheerful Soles has been brilliant.”

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Posted 5 years ago

Thanks Michael. It's good to hear that you like your new Joya Flash Trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I thought very pricey but I suffer with painful feet and these are like walking on a very deep expensive carpet. Best shoes I have ever worn. They are for work as 12 hour shifts but I will be buying a pair of trainers in same make. Very satisfied.”

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Posted 5 years ago

Thanks for the review Valarie. We find that once people have tried Joya Shoes and experienced the so soft midsole that you describe - they tend to only wear Joya footwear from then on. I'm pleased to hear that you like your new Joya Paris Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fast delivery and good shoes”

CheerfulSoles 5 star review on 31st October 2020

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Posted 5 years ago

Thank you David. I am pleased to hear that you like your new Joya Innsbruck Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“quick efficient service and always ready to advise. No fuss returns.”

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Posted 5 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“This was my second order from CheerfulSoles , easy to order from and delivery within the stated time . This time I purchased a pair of Joya ladies boots ,they are brilliant just like the Joya shoes I bought the last time .No back pain , brilliant !”

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Posted 5 years ago

Thanks Helen. I'm pleased to hear that you like your mew Joya Wilma Boots. Even better to hear that the Joya Shoes have helped with your back pain. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Reduce my foot pain”

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Posted 5 years ago

That's great to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service. Very happy with quick response to any questions I had and good quick delivery service. Will be ordering from them again.”

CheerfulSoles 5 star review on 23rd October 2020

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Posted 5 years ago

Thanks Anita. I am pleased that the Alegria made it to Croatia safely. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very happy with my several purchases from CheerfulSoles. They have an easy to follow and clear web-site and I've had good service too with them on telephone orders. Communicated with them by telephone and on the web.”

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Posted 5 years ago

Thanks Susa,. That's nice to hear. I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I can’t fault the service from Cheerful Soles. They offered me really good advice on which of their range of shoes would be most suitable for me and which size I should order. My parcel arrived ahead of their advised delivery times and was well packaged. As for my new Alegria shoes ... well I absolutely adore them. Not only are they gorgeous in colours for a little bit different but they are the most comfortable shoes I have ever owned. I’m already saving for a second pair!!”

CheerfulSoles 5 star review on 22nd October 2020

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Posted 5 years ago

Ah thanks for this review Lisa. I'm pleased that the sizing advice worked for you. I love this colour way for the Alegria Paloma - the weather may be miserable but the shimmer on your shoes will cheer you up! :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Speedy delivery and shoes fit like slippers, comfortable and cosy. Also very prompt response to my enquiry about more shoes!!”

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Posted 5 years ago

Thank you for completing a review Janet. We love this Waldlaufer mild rocker sole. I'm pleased that you like them too. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful staff member when I phoned with a query. My order was despatched quickly. Lovely to find very comfortable shoes for arthritic feet.”

CheerfulSoles 5 star review on 19th October 2020

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Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews