Chesca Direct Reviews

2.5 Rating 13 Reviews
31 %
of reviewers recommend Chesca Direct
2.5
Based on 13 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
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About Chesca Direct:

Chesca is a female fashion brand that specializes in sizes 14-24. Our target audience are ABC1 30-60 year old, we identify our niche as 'mother of the bride' and 'occasion' wear.

Phone:

0207 609 3434

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Anonymous
Anonymous  // 01/01/2019
Ordered a coat jacket which arrived promptly it was lovely but too big I returned the item the next day and received my refund within a week . I would definitely order from chesca again even after reading the bad reviews .
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Posted 1 year ago
My son is getting married soon. I phoned Chesca directly and customer service were extremely helpful, advising sizing and options. The clothes were beautiful but one or two had faults which were replaced without question. The staff were so kind and professional. 100%! My only disappointment is in regard to the refunding policy. Why a two week delay before returning my money when the items were returned immediately? In this age of instant payments such a delay is unethical. However their policy is made clear on purchase so I cannot complain. I would recommend Chesca because the clothes are fabulous and so are the staff!
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Posted 6 years ago
My son is getting married soon. I phoned Chesca directly and customer service were extremely helpful, advising sizing and options. The clothes were beautiful but one or two had faults which were replaced without question. The staff were so kind and professional. 100%! My only disappointment is in regard to the refunding policy. Why a two week delay before returning my money when the items were returned immediately? In this age of instant payments such a delay is unethical. However their policy is made clear on purchase so I cannot complain. I would recommend Chesca because the clothes are fabulous and so are the staff!
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Posted 6 years ago
Chesca frazers Glasgow maria and her staff offer personal customer service of an exceptionally high standard fantastic style advice on shape and colour
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Posted 6 years ago
Chesca Direct is rated 2.5 based on 13 reviews