“I made the most stupid decision of my life when I decided to invest on a platform that only had positive reviews everywhere to deceive more people. Everything was going well until I decided to make a big withdrawal, they had let me withdraw a small amount at first and this even made me trust them even more until i needed to make a big withdrawal, they denied this and instead made me make several deposits as “tax” in order to approve my withdrawal of 275,000 dollars,This went on for another three weeks and i had already lost a fortune and it didn’t look like they were going to release anything. That was the moment i realized what i had gotten myself into, i plunged into acute depression for about a month before i got in touch with a team that helped me recoup my loss, i didn’t even think it was possible i just had to send a mail to ( alexivictimhelps @ mail . com ) as i was directed by someone i confided. If i wasn’t lucky enough to have gotten that information, i am sure they would have easily gotten away with ruining me financially”
“It is completely unfair that my account has been closed, especially after more than five years of playing. My account was shut down without any explanation after I won a game against an American opponent. I believe I have the right to know why this action was taken. Despite my appeal, I have not received any response or clarification regarding the decision.
It's disappointing to see that any disgruntled opponent can seemingly report a player, resulting in account closure without a reasonable explanation. I strongly urge others to be cautious of this application due to the lack of transparency.”
“I want to extend my heartfelt wishes to each individual reading the comments on this platform and express my gratitude to the administrator who established such a vibrant forum for discussion. The information in this letter will have a significant impact on your knowledge if you invest in cryptocurrencies. Please read it carefully. For the previous two years, my family and I have been trading cryptocurrencies legally, but we haven't suffered a loss as severe as the recent one when our money totaling $911,000 was stolen by a broker who robbed us of our coins. We made every effort to file a report and recover our money by contacting the police department in charge of investigating fraudulent situations, but nothing was successful. We merely wanted the broker to assist us in mining some coins so that the sudden decline or reduction of Bitcoin won't significantly affect us, but we ultimately fell victim to fraud. I told an acquaintance about it, and she gave me the access of a hacking group, TheresachinRecovery. Which is how I got in touch with them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m”
“Chesscom is beneath contempt. Short after opening my account and paying an annual registration fee of approx. 99 Chesscom accused me of cheating (using assistance e.q. computer engine) and closed my account. The immediate closing of the account was performed without any investigation. Followingly, the chesscom support was ignoring my emails. The only answers I received was that "I should reconsider my position", meaning that I should claim that I was cheating. After making it clear that I will be forced to take the legal actions and giving a deadline to Chesscom for returing my money or reopening my account, the Chesscom finally retured my money back.
The whole issue took over 2 months.
From my personal experience Chesscom is a bunch of hihgly incompetent self claimed "world`s leading experts" who cannot distinguish between a computer and a club player. Furthermore, chesscom treats the customer as a piece of s**t.
I can only warn everybody from this chess server.”
“I love chess and this app looked perfect. Having opened an account, work summoned and it wasn't until a few days later I was able to play my first game. To my great surprise, I found that my profile had been blocked - with no explanation. I wrote to support who got back to me in a rather condescending email and accused me of cheating.
They told me that they would offer me no evidence (they were very confident in their "investigation team") but that if I apologised for indescration they would give me a second chance. This, I must note, reminded me of being drummed our of a fundamentalist religion for asking questions!
I held my tongue I won't a polite email back asking if it was possible that someone else used the account (which is surely what must have happened) and asked if they might delete the account.
Rather than a "yes of course" or a "sorry to hear that" email, I got another off colour response pointing out that "It looks like the first game was a daily game played on the same day that you created the account"!!!!
I had to put some thought into how to respond to this - at this point I felt more like a school child being accused of throwing the ball at the window on account of the fact the teacher now had *the ball* in their hands.
I have asked chess.com to delete all my information and I now wish to have nothing to do with them - I have suggested to them that they think about how they respond to allegations (with less assumption and more listening).... nevertheless be careful if you engage with these people... something doesn't feel quiet right.”
