Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took delivery of a Sherwood corner tv unit yesterday, it was delivered in the time frame given and the delivery man was very polite. The unit is very well made and looks great in the room, would highly recommend”

Helpful Report

Posted 8 years ago

Thank you very much for the positive feedback. Enjoy your new TV Unit. :)

Posted 8 years ago

“Ordered a Mayfield 7 drawer chest. Telephone call to arrange delivery within 48 hours and delivered within a week. Given a time slot of between 7 and 9 and arrived at 8.10. Friendly and helpful drivers carried it upstairs and put it in place. Beautiful piece of furniture. Can't fault the service. Would definitely buy from you again and recommend your company. Thank you!”

Helpful Report

Posted 8 years ago

No problem! Thank you for choosing Chiltern Oak Furniture and I hope you enjoy your new furniture for many years to come. :)

Posted 8 years ago

“Fantastic service all round. I e-mailed on Monday to check the item was in stock, it was so I placed my order around lunch time and it arrived mid afternoon on Thursday. I will certainly trade with this company again.”

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Posted 8 years ago

Thanks for the kind words! We look forward to hearing from you again in the future. :)

Posted 8 years ago

“We searched fir ages for 2 Slatted Back Dining Chairs to match our current set and settled on Chiltern Oak. The chairs arrived today and they are top quality. The 2 delivery drivers were very polite and efficient. We are doing up our spare bedroom after Christmas and it will definitely have Chiltern Oak furniture. Thank you.”

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Posted 8 years ago

“Delivery was as advertised, it was put exactly where i asked. Excellent customer service. Product was what i expected and more, well put together and very sturdy, would definitely buy again.”

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Posted 8 years ago

“Absolutely fabulous company. Brilliant product. Incredible service and super organisation. The delivery and assembly was first class”

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Posted 8 years ago

Wow, thank you for such kind words! :)

Posted 8 years ago

“Ordered a Mayfieldoak sideboard so quick to deliver less than one week was well packed product was great finish was very good very happy with the service will definitely use them again”

Helpful Report

Posted 8 years ago

“Very pleased with our Manor mini sideboard that we ordered another for our 2nd room. The customer service was excellent, the packaging very good and the quality of the sideboards excellent. I would highly recommend this furniture company.”

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Posted 8 years ago

“Very pleased with my unit perfectly packed and delivery exceptional good quality would recommend to friends and family well done”

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Posted 8 years ago

“Very Efficient service.Excellently packed .Delivery as promise. Very good value”

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Posted 8 years ago

“I wanted to discuss delivery options, and did so via email - their responses were extremely swift; as quick as if I was talking to them on the phone. Item was delivered on time and the delivery men were very polite.”

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Posted 8 years ago

“I love my new bedroom furniture . I am looking for some lamp tables for my living room now.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“We've recently moved and needed the furniture to arrive quickly which is what happen. It looks great and I'm really happy with the quality. Just need to make some adjustments to the bottom left clasp on both wardrobe doors as the don't meet to close fully.”

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Posted 8 years ago

“Lovely unit Very good quality and pleased with Chiltern Oak's service.”

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Posted 8 years ago

“Beautiful furniture. Good value.”

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Posted 8 years ago

“Very happy with our purchase of the Oak TV corner unit, well made, well packaged and delivered in the time slot given by a very pleasant and helpful delivery driver. Excellent value for money.”

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Posted 8 years ago

“Bedside drawer units were delivered very promptly within a defined slot. Very nice quality well packaged, I would certainly use them again.”

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Posted 8 years ago

Thank you Andrew for the feedback, it's brilliant to hear when a customer is happy with the whole service we provide. Look forward to hearing from you in the future :)

Posted 8 years ago

“Very good service and the quality of the furniture for the price is better than I expected. The furniture was well packed and delivered on time and handled with care.”

Helpful Report

Posted 8 years ago

Thanks for the 5-Star feedback! We pride ourselves on being great value for money so I'm glad to hear we exceeded your expectations with the quality :)

Posted 8 years ago

“I was really excited to unravel my first Chiltern Oak purchase (joys of getting older). Looking forward to purchasing a Sideboard and Table & Chairs soon hopefully (money allowing).”

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Posted 8 years ago

Thank you Scott for the feedback! We all like to feel like kids on Christmas morning really, no matter how old we are :) Look forward to hearing from you again soon

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews