Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and delivered easily, on time, well packaged and good quality when we unpacked it. Well done and thanks”

Helpful Report

Posted 8 years ago

Thanks Mike, great to hear that all went well. Have a great Christmas! :)

Posted 8 years ago

“Good service...just as expected nice quality piece.”

Helpful Report

Posted 8 years ago

Thanks for the excellent feedback Jessica! Enjoy your new furniture. :)

Posted 8 years ago

“Really pleased and impressed with the quality of the furniture. Delivery was pain free and the delivery guys were helpful and polite. Would definitely buy from Chiltern Oak again.”

Helpful Report

Posted 8 years ago

Thanks for the 5 Star feedback! We look forward to hearing from you again in the future Sandra. :)

Posted 8 years ago

“Good quality, really pleased with my purchase - arrives really well packed.”

Helpful Report

Posted 8 years ago

Thanks for the kind words! We really appreciate that you've taken the time to leave us feedback. Many thanks! :)

Posted 8 years ago

“Great products and very helpful delivery team.”

Helpful Report

Posted 8 years ago

Thanks Nick! Enjoy your new furniture. :)

Posted 8 years ago

“Lovely nest of tables. Quick delivery too. Would definitely recommend.”

Helpful Report

Posted 8 years ago

Pleased you like them! Many thanks for the kind words. :)

Posted 8 years ago

“Great service, delivered on the stated date bang on time! Great service”

Helpful Report

Posted 8 years ago

Thanks for taking the time to leave us such excellent feedback! Have a great Christmas. :)

Posted 8 years ago

“Quick delivery and excellent quality”

Helpful Report

Posted 8 years ago

Thanks for the 5-Star review! We really appreciate it. :)

Posted 8 years ago

“They delivered quickly on the day they said and the sideboard was exactly as advertised.”

Helpful Report

Posted 8 years ago

Glad everything went well! Thanks for the excellent feedback. :)

Posted 8 years ago

“The mirror is just what I hoped for. The oak surround is nicely waxed and looks sturdy. The delivery arrangements were made direct and very conveniently.”

Helpful Report

Posted 8 years ago

Glad everything was OK for you! Have a great Christmas. :)

Posted 8 years ago

“A very lovely round oak lamp table, just perfect to go with our oak bookcase which sadly we didn't buy from you! However, I shall certainly use Chiltern Oak again and recommend them.”

Helpful Report

Posted 8 years ago

Thank you for the 5-Star feedback! We look forward to hearing from you again. :)

Posted 8 years ago

“The piece of furniture is lovely and just what we wanted. Delivery was very quick and very efficient.”

Helpful Report

Posted 8 years ago

Delighted that the item was what you were looking for! Thanks for the kind words, have a good Christmas. :)

Posted 8 years ago

“Value for money. Size perfect. Fast delivery. Delivered in good condition”

Helpful Report

Posted 8 years ago

Thanks for the great review Jane! Much appreciated. :)

Posted 8 years ago

“Quality furniture at reasonable prices and great service. Really pleased with our t.v stand, will definately be ordering a matching item.”

Helpful Report

Posted 8 years ago

Thanks for the excellent feedback! We look forward to hearing from you again. :)

Posted 8 years ago

“I ordered a coffee table, which arrived within 2 days. As I am a pensioner living on my own, I felt sure I would have to call on the services of a friend to put the table together. When I looked at the instructions, which incidentally were very clear, I thought I would endeavour to do it myself. Behold, I had it standing in the middle of my lounge within 20 minutes. I am thoroughly pleased with it, a good, sturdy construction and very attractive. Thank you.”

Chiltern Oak Furniture 5 star review on 16th December 2016

Helpful Report

Posted 8 years ago

Looks great Kathy! Glad you like it. Thanks for the excellent feedback. :)

Posted 8 years ago

“Easy booking on website. Fast delivery. Beautiful product!”

Helpful Report

Posted 8 years ago

Thanks for the great review! :)

Posted 8 years ago

“We ordered online Sunday afternoon, and furniture was delivered on Wed! Very well packed and super value for money! Well chuffed”

Helpful Report

Posted 8 years ago

Glad you're pleased! Have a great Christmas! :)

Posted 8 years ago

“Received my sideboard just 3 days after ordering. The sideboard is great quality and in perfect condition. The delivery drivers were amazing waited a few hours for me to return from work and then in packed my item and put it in place they also took away all the empty packaging. Outstanding customer service I would highly recommend”

Helpful Report

Posted 8 years ago

Thank you very much for the excellent feedback! I'm glad the delivery drivers were so helpful - we'll pass on our thanks to them.

Posted 8 years ago

“Really impressed. Good quality product with fast delivery”

Helpful Report

Posted 8 years ago

Thanks Daniel! Enjoy your new furniture.

Posted 8 years ago

“Very quick service and excellent quality”

Helpful Report

Posted 8 years ago

Thanks for the excellent review. Enjoy your new furniture. :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews