Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and look fantastic and luxurious.”

Helpful Report

Posted 8 years ago

Looks great! Enjoy your new Bedside Table. :)

Posted 8 years ago

“Completely happy with the quality of the product I recieved. Love them #100”

Helpful Report

Posted 8 years ago

That's great news! Thanks very much for the positive feedback. :)

Posted 8 years ago

“Very satisfactory”

Helpful Report

Posted 8 years ago

Thanks very much for the 5* review! :)

Posted 8 years ago

“Love my Portland lamp table!!”

Helpful Report

Posted 8 years ago

Pleased you like it! Love it, even. :)

Posted 8 years ago

“Nice peice of furniture and fast delivery.”

Helpful Report

Posted 8 years ago

Sounds like all went well! Thanks for taking the time to leave us such positive feedback. :)

Posted 8 years ago

“Well made bedroom cabinets”

Helpful Report

Posted 8 years ago

Thanks for the 5 Star review! We really appreciate it. :)

Posted 8 years ago

“The unit we had delivered excelled our expectations. It matches perfectly with both the colour and quality of our current lounge furniture. This review would not be complete if we did not mention the delivery team. The battled for hours in extremely poor weather conditions.”

Helpful Report

Posted 8 years ago

Thanks for the kind words! We've passed on our thanks to the delivery drivers. I am sure that they will appreciate your praise. Thanks for buying from us. :)

Posted 8 years ago

“Great item at a great price, delivered and packaged well, precise delivery info - perfect”

Helpful Report

Posted 8 years ago

Sounds like everything went well! Enjoy your new furniture. :)

Posted 8 years ago

“Chest of drawers. Good quality. Reasonable price. Delivered, and carried upstairs. Well pleased. Alan Kerr. Liverpool.”

Helpful Report

Posted 8 years ago

Glad you're pleased with your purchase Alan! It'd be great to hear from you again in the future. :)

Posted 8 years ago

“Fantastic product good delivery”

Helpful Report

Posted 8 years ago

Thanks Patricia! Enjoy! :)

Posted 8 years ago

“The furniture items I ordered were made very well, apart from a small split in the wood on the back leg of the chest of drawers. My husband managed to glue this together nicely. The two bedside cabinets were both fine. The chest of drawers and bedside cabinets look gorgeous in our bedroom. The delivery was excellent, and even though the driver was running very late with their delivery time slots we were suitably updated and when it arrived they took the furniture upstairs to my chosen room. Very pleased with Chiltern Oak furniture.”

Helpful Report

Posted 8 years ago

Hello there. Thank you very much for the positive feedback and kind words. We would never expect our customers to keep an item that isn't in tip-top condition and would certainly be open to replacing the item should you wish, as per our free returns policy. :)

Posted 8 years ago

“Absolutely thrilled with the service we received and the prompt delivery and quality of goods for the price excellent”

Helpful Report

Posted 8 years ago

Great to hear Jane. We'd love to hear from you in the future. :)

Posted 8 years ago

“Delivery very quick. Good quality, does exactly what it says on the packet at a reasonable price”

Helpful Report

Posted 8 years ago

Thanks for the 5* feedback! :)

Posted 8 years ago

“very very pleased with my bedroom chest of drawers and side cupboards from the Portland range excellent quality would highly recomend”

Helpful Report

Posted 8 years ago

The Portland Range is certainly a favourite with our customers. We're really pleased that you like it and would recommend us. :)

Posted 8 years ago

“Customer service excellent. Price excellent. Delivery spot on. Who could ask for more!!”

Helpful Report

Posted 8 years ago

Pleased you were happy with the service you received. We look forward to hearing from you again in the future. :)

Posted 8 years ago

“I purchased 2 x Sherwood Oak Narrow Bedside cupboards. They are beautiful pieces of furniture, well-made and arrived next day. I was also very impressed with the secure way they were packaged. I can only highly recommend Chiltern Oak furniture.”

Helpful Report

Posted 8 years ago

Thanks very much for the excellent feedback. We really appreciate it. :)

Posted 8 years ago

“Perfect all round, very happy”

Helpful Report

Posted 8 years ago

That's excellent news! I'm glad you like your new furniture. Thanks for taking the time to leave us feedback. :)

Posted 8 years ago

“Great quality, great price, very prompt delivery”

Helpful Report

Posted 8 years ago

Glad you like it! Hope to hear from you again in the future. :)

Posted 8 years ago

“Great quality, delivery team was great and erected the furniture for us. what more could you ask for, have recommended them to my daughter.”

Helpful Report

Posted 8 years ago

Thanks for the recommendation! We really appreciate it. :)

Posted 8 years ago

“I bought the Mayfield Oak Coffee Table and it's great! Delivered by two men straight into my lounge. Great product.”

Helpful Report

Posted 8 years ago

Thanks for the excellent review! We really appreciate it. Enjoy your new furniture. :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews