Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Free fast delivery console table looks fabulous in my hall , easy to assemble my teenage daughter managed to put it together . I am delighted with my purchase .”

Chiltern Oak Furniture 5 star review on 1st February 2017

Helpful Report

Posted 8 years ago

Looks great! Thanks very much for the kind words. Enjoy your new furniture. :)

Posted 8 years ago

“Lovely narrow oak bookcase, accurate description, measurements and colour of oak. I ordered it for a small area and it perfectly suits my needs. The price was very competitive, in the sale. I had excellent communication from the seller, who kept me informed throughout process and the same applied to delivery service. I would definitely recommend.”

Helpful Report

Posted 8 years ago

Looks great! Thanks for the kind words, we appreciate that you've taken the time to leave us a review. :)

Posted 8 years ago

“Ordered 2 tall bookcases. Delighted with quality and finish”

Helpful Report

Posted 8 years ago

Glad to hear it! Thanks very much for the 5* feedback. :)

Posted 8 years ago

“A toy box for our granddaughter was delivered within a week ..Lovely piece of furniture ...Our daughter loved it.”

Chiltern Oak Furniture 5 star review on 31st January 2017

Helpful Report

Posted 8 years ago

Looks great! Pleased your daughter was happy. We hope she enjoys it. :)

Posted 8 years ago

“Furniture ordered on Thursday and delivered the following Tuesday. For the price, the quality of the furniture is outstanding. We were originally looking at paying the price for one piece of similar style furniture from an alternative retailer for what we bought 5 pieces for from Chiltern Oak. There really has been no sacrifice on quality. Everything is solid. The bottom of the drawers are solid - Now that's got to be a good sign of the quality! Overall, taking into consideration the price, speed of delivery and quality of the units we're very very happy customers.”

Helpful Report

Posted 8 years ago

I particularly like this review, so thank you very much for posting it. It helps to do a bit a shopping around rather than buying based on name only. Often large companies are able to use this to their advantage by ramping prices up as much as 100% in some instances, totally unnecessarily. Thank you for choosing to buy from us, we're glad you haven't been disappointed. :)

Posted 8 years ago

“This is the second item of furniture I have bought from here. Both items were very good quality and reasonably priced. Quick and easy transaction from start to finish.”

Helpful Report

Posted 8 years ago

Pleased everything went well! Enjoy your new furniture. :)

Posted 8 years ago

“I always use Chiltern Oak now after having bad experiences elsewhere. Easy to order, fast free delivery, lovely nest of tables to match our tv unit. Love the ranges and always top quality service from every staff member we've dealt with. Couldn't praise them enough to be honest.”

Helpful Report

Posted 8 years ago

Wow! Thanks for such a great review! Love to hear that customers have bought from us on multiple occasions. We must be doing something right. :)

Posted 8 years ago

“The chest of drawers arrived on time and the men kindly took it upstairs for me. Although lighter than I thought, it fits in perfectly with the other furniture. The measurements are spot on. Would happily buy from Chiltern Oak again.”

Helpful Report

Posted 8 years ago

Thanks for the kind words! We deliver to the room of choice as standard. :)

Posted 8 years ago

“Easy to order, delivered on time within the time slot given. Items were all packed well, will use Chiltern again in the future Many thanks.”

Helpful Report

Posted 8 years ago

No problem! Thanks for the 5* feedback! We really appreciate it. :)

Posted 8 years ago

“Good quality furniture at really good prices. I would definitely recommend. Email to say order received, then to book delivery slot giving you a two hour window on particular day. Item came on time, well packaged - all within a week!! Dressing table & stool very sturdy & well made & easy to build.”

Helpful Report

Posted 8 years ago

Glad the build was easy for you! Thanks very much for the kind words, enjoy your new furniture.

Posted 8 years ago

“Choice was excellent, furniture very well made at a very affordable price. First class service and easy pick up from local Halfords. Would recommend them.”

Helpful Report

Posted 8 years ago

Thanks Laura! We appreciate the kind words. :)

Posted 8 years ago

“I would like to thank you for your prompt delivery your delivery men were very helpful and we'll mannered and prosenabel. The product was well protected. we are very happy with our T.V cabinet I will recommding you to family and friends. We will certainly be useing you again.”

Helpful Report

Posted 8 years ago

We've passed on our thanks to the delivery drivers. I'm sure they'll be pleased to hear your praise. Thanks for the review, we hope to hear from you again in the future. :)

Posted 8 years ago

“Prompt delivery, good quality, value for money. Thankyou”

Helpful Report

Posted 8 years ago

No, thank you! Enjoy your new furniture. :)

Posted 8 years ago

“great products very helpful staff packaged really well great delivery drivers”

Helpful Report

Posted 8 years ago

We've passed on our thanks to the delivery drivers. I'm sure they'll be pleased to hear your praise. Thanks for the review. :)

Posted 8 years ago

“Called on Friday, ordered my 2 cabinets, staff member very polite. where I was told just delivery for Monday. I received a email on Sunday telling name that they had been despatch. Receive email Monday telling me delivery Would be Tuesday. Tuesday morning receive email telling delivery time in a 1 hour slot. Arrived on time, packed well beautiful cabinets fit lovely in our lounge. Great service & product.”

Helpful Report

Posted 8 years ago

Thanks very much for the thorough review. Sounds like everything went to plan. :)

Posted 8 years ago

“delivery on time, perfect delivery drivers, no problem with bookcases delivered 100% service & product thank you”

Helpful Report

Posted 8 years ago

No problem! Thank you very much for buying from us and leaving such a great review. :)

Posted 8 years ago

“We have had a problem finding a coffee table to fit a space when it wasn't being used. It is a problem no more - perfect fit”

Helpful Report

Posted 8 years ago

That's great news! Thanks for the 5* review, we really appreciate it. :)

Posted 8 years ago

“The online process was quick and easy. Free delivery and prompt delivery with an email to up date. Very professional.”

Helpful Report

Posted 8 years ago

That's what we like to hear! Many thanks for the excellent review. :)

Posted 8 years ago

“Easy ordering. Prompt delivery. Very competative price.”

Helpful Report

Posted 8 years ago

Sounds like you're happy with the overall service. Thanks very much for the excellent feedback. :)

Posted 8 years ago

“Brilliant service. Delivery went very smoothly and everything that was promised happened. Extremely happy with the products also. Will defo be using them again”

Helpful Report

Posted 8 years ago

Thanks for the kind words Andrew! We look forward to hearing from you again soon. :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews