Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Hampshire painted oak chest of drawers and bookcase. They look amazing! Great quality!”

Helpful Report

Posted 7 years ago

Thanks so much for the kind words! It’s great to hear such positive feedback. Hopefully you’ll think of us next time you need some new furniture. 😊

Posted 7 years ago

“Excellent furniture - well made and excellent delivery following ordering.”

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Posted 7 years ago

That’s really pleasing to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 7 years ago

“Very pleased with the look, quality & price of the tv unit. Would recommend.”

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Posted 7 years ago

Thanks so much for the kind words! It’s great to hear such positive feedback. Hopefully you’ll think of us next time you need some new furniture. 😊

Posted 7 years ago

“The unit is well built, looks great and arrived on schedule.”

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Posted 7 years ago

Thanks for the excellent feedback! We really appreciate it and hope to hear from you again in the future. 😊

Posted 7 years ago

“Lovely quality, good value”

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Posted 7 years ago

“Needed a slightly smaller tv cabinet and it serves the purpose”

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Posted 7 years ago

“Looks very good”

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Posted 7 years ago

“Great piece of hall furniture making the hallway look bright and contemporary. Mirror is of excellent quality and bevelled around the edge. Great shelf space too. Excellent buy!”

Chiltern Oak Furniture 5 star review on 20th December 2017

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Posted 7 years ago

“Bought extra large sideboard. Communication ahead of delivery was excellent. Unfortunately there was some damage, despite goods being well packaged. Chiltern Oak were quick to offer replacement, but I decided instead to ask for a discount as damage was repairable and I wanted to get my furniture in place well ahead of Christmas. I’d recommend this company.”

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Posted 7 years ago

“Excellent service, excellent product. Very pleased with a really solid table for not much money. Thank you”

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Posted 7 years ago

“It was just what I wanted and was as described”

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Posted 7 years ago

“Very efficient order and delivery process. Pieces that needed assembly presented little difficulty. I liked the fact that I could find pieces to fit small spaces in my cottage but which still fulfilled the required functions. I like the clean lines of the pieces which, though contemporary suit a 160 year old cottage, Thank you”

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Posted 7 years ago

“Very happy with furniture Delivery guys very helpful and polite. Would definitely recommend company to anyone”

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Posted 7 years ago

“Love cabinet just what I wanted”

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Posted 7 years ago

“Easy to use website, fast and efficient service and furniture is great quality and the descriptions given are spot on! Furniture looks great in our hallway!”

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Posted 7 years ago

“I am thrilled to bit with my coffee tables . They are absolutely perfect and of course they came ready assembled. they were well packaged and were delivered within a few days of ordering. I would choose to buy from Chiltern again should I need to. Janet Wilson”

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Posted 7 years ago

“I ordered 2 small bedside tables. They were very reasonably priced and are proving their worth. What really impressed me was the free delivery to my part of the country which has an IV post code and currently attract exorbitant delivery charges, and which is being (finally) addressed by MPs. Chiltern has proved that no huge delivery charges are necessary and for that I am extremely grateful.”

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Posted 7 years ago

“We ordered the oak wine cabinet , it arrived very quickly in perfect condition and was exactly how it looked on the picture if not nicer!! Delighted with this purchase and would not hesitate in using this company again.”

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Posted 7 years ago

“Great furniture and very good price it came with free delivery Delivered by two great lads it was very well packed”

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Posted 7 years ago

“I have received a number of pieces from Chiltern and must say I am over the moon with the sales service delivery and quality of the furniture. I will certainly be ordering More items in the future and have no hesitation in recommending them”

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Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews