Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice piece of furniture. As advertised. Arrived quickly and in good condition.”

Helpful Report

Posted 9 years ago

Thanks very much for the 5-star review. We're delighted that you're happy with your new furniture. Kind regards, Chiltern Oak Furniture.

Posted 9 years ago

“Excellent product, well made & great quality.”

Helpful Report

Posted 9 years ago

Thanks so much for the excellent review. We pride ourselves on offering the best quality furniture we can find, i'm glad we've met your expectations. Kind regards, Chiltern Oak Furniture.

Posted 9 years ago

“Excellent service and speedy delivery. The furniture is well made and exactly what we were looking for”

Helpful Report

Posted 9 years ago

Thank you very much for the 5-star review. It's always great to hear what our customers think of us and i'm glad we've been able to provide you with the furniture you were looking for. Kind regards, Chiltern Oak Furniture.

Posted 9 years ago

“Fantastic service from start to finish. Chiltern Oak were able to arrange for an additional piece of furniture to be added to my order at short notice, so I was able to take receipt of everything at the same time. Delivery guys arrived bang on 8am and were courteous and polite. A very minor issue with one piece of furniture was dealt with immediately. I wouldn't hesitate to recommend Chiltern Oak Furniture.”

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Posted 9 years ago

“Perfect thank you so much excellent value just love my new wine rack. Perfect service .”

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Posted 9 years ago

“Great service, brilliant furniture and quick delivery. Will definitely be ordering again in the future.”

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Posted 9 years ago

“A beautiful cabinet and friendly prompt delivery”

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Posted 9 years ago

“Great quality product, packaged vey well, really pleased. Will buy again after renovations.”

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Posted 9 years ago

“quality furniture ,quality service .will definitely use Chiltern oak in the future”

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Posted 9 years ago

“fast delivery and excellently packed. This is exactly what I was looking for, slides under sofa perfectly. Saving up for another one!”

Helpful Report

Posted 9 years ago

“The bookcase looks great and was delivered on time at the agreed time. My only negative comment is I expected the delivery men to unwrap the bookcase and take the wrapping away. I have bought several items of furniture from different companies and this has been the norm. I am a pensioner and of small stature so could not have managed this on my own. I happened to have someone with me at the time of the delivery so we were able to do it.”

Helpful Report

Posted 9 years ago

“I recently purchased a 16 bottle wine cabinet in light oak. The quality was excellent and it was a fine piece of carpentry manufactured furniture. It was delivered in less than a week. Far superior to flat packs which rely on those fixings we have become used to and are never truly rigid. Thank you John”

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Posted 9 years ago

“We have 2 bedside tables, very pleased with them so have ordered a chest of drawers”

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Posted 9 years ago

“Keen price; good communications; informed and accurate delivery; what more could you want?”

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Posted 9 years ago

“Great furniture at a good price. The ordering was easy and the delivery was excellent.”

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Posted 9 years ago

“Easy ordering and prompt delivery”

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Posted 9 years ago

“Very well made. Good quality and priced very reasonably. It comes ready made which is great. Would use this company again.”

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Posted 9 years ago

“Speedy delivery and quality of product very good”

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Posted 9 years ago

“Great size, looks amazing in our bedroom ! Delivery sooner than expected, courier guys great. Assembly was ok: bottom drawer unit arrives assembled. Doors are already hinged on. Just don't put the back panel on back to front like we did ! Really pleased with a solid, good looking piece of furniture. Highly recommended.”

Helpful Report

Posted 9 years ago

“Great item delivered on time without damage and as described. Thanks”

Helpful Report

Posted 9 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews