Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely unit Very good quality and pleased with Chiltern Oak's service.”

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Posted 8 years ago

“Beautiful furniture. Good value.”

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Posted 8 years ago

“Very happy with our purchase of the Oak TV corner unit, well made, well packaged and delivered in the time slot given by a very pleasant and helpful delivery driver. Excellent value for money.”

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Posted 8 years ago

“Bedside drawer units were delivered very promptly within a defined slot. Very nice quality well packaged, I would certainly use them again.”

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Posted 8 years ago

Thank you Andrew for the feedback, it's brilliant to hear when a customer is happy with the whole service we provide. Look forward to hearing from you in the future :)

Posted 8 years ago

“Very good service and the quality of the furniture for the price is better than I expected. The furniture was well packed and delivered on time and handled with care.”

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Posted 8 years ago

Thanks for the 5-Star feedback! We pride ourselves on being great value for money so I'm glad to hear we exceeded your expectations with the quality :)

Posted 8 years ago

“I was really excited to unravel my first Chiltern Oak purchase (joys of getting older). Looking forward to purchasing a Sideboard and Table & Chairs soon hopefully (money allowing).”

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Posted 8 years ago

Thank you Scott for the feedback! We all like to feel like kids on Christmas morning really, no matter how old we are :) Look forward to hearing from you again soon

Posted 8 years ago

“Great price, customer service and product.”

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Posted 8 years ago

Brilliant to hear that you are happy with our overall service and thank you for the 5-star feedback! Look forward to hearing from you in the future :)

Posted 8 years ago

“The product was good, and came ready made so I didn't have to struggle to assemble it. Delivery was at the time promised, and the men were helpful and placed it where I wanted it.”

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Posted 8 years ago

Thank you for the 5-stars! Great to hear such good feedback on not only the quality of the furniture we provide but also high praise for our delivery team. I'll be sure to pass this onto them! :)

Posted 8 years ago

“Beautiful Oak Console Table, well made and very good value for money. Definitely shop there again”

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Posted 8 years ago

Thank you for the brilliant feedback and looking forward to hearing from you again :)

Posted 8 years ago

“It was pre made and looks lovely. Delivered when they said they were going to as well”

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Posted 8 years ago

Glad you are happy with your new furniture. Look forward to hearing from you again :)

Posted 8 years ago

“Lovely unit and good service”

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Posted 8 years ago

Thanks Linda for the good feedback! :)

Posted 8 years ago

“Well made and stylish. Fitted the bill exactly.”

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Posted 8 years ago

Happy to hear we were able to assist in your search for the perfect bedside cabinets. Hope to hear from you in the future :)

Posted 8 years ago

“I have bought 3 items from this firm and all are excellent quality.”

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Posted 8 years ago

Thanks Karen! We'd love to hear from you again in the future. :)

Posted 8 years ago

“The cupboard I bought on-line was exactly what I thought it was, it came a lot earlier than promised and was really easy to assemble”

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Posted 8 years ago

Thank you Isabela for the feedback :)

Posted 8 years ago

“Gorgeous furniture. I looked at something similar elsewhere and it was almost twice the price yet the quality was no different. So pleased”

Chiltern Oak Furniture 5 star review on 9th November 2016

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Posted 8 years ago

Looks great! We're delighted you're happy with your product and price you paid. :)

Posted 8 years ago

“Very pleased with the item purchased, delivery tracking system was outstanding, item delivered within minutes of predicted time (early) which was great, we received our order in less than 48 hours of the item being ordered, brilliant!”

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Posted 8 years ago

Wow, thanks for the excellent feedback! It was a pleasure to serve you and we hope to hear from you again in the future. :)

Posted 8 years ago

“I hadn't used Chiltefn Iak before so was very wary ! But they were excellent, kept me in contact, delivered on time, no problem with the furniture, the delivery chaps were brilliant, unpacked, took boxes away, checked everything thoroughly with me, excellent !”

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Posted 8 years ago

Thanks for the 5-Star feedback! It's great to hear that you were happy with our service and happy with your new furniture. :)

Posted 8 years ago

“It was exactly what I was looking for as I needed a smaller bedside cabinet the other side of my bed and it fit perfect ... it is also of good quality, and it matches the rest of my oak furniture in my bedroom”

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Posted 8 years ago

With our large range of furniture we like to think everyone will be able to find their perfect piece and I'm glad to hear you found just that!! Thank you for the feedback and look forward to hearing from you in the future :)

Posted 8 years ago

“Good looking bed, good quality and easy to assemble”

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Posted 8 years ago

Thank you for the 5-stars, glad you are happy with your new purchase. Hope to hear from you in the future :)

Posted 8 years ago

“Good's delivered when they said and in very good condition. Exactly the unit I expected to receive.”

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Posted 8 years ago

Thank you for the good feedback :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews