Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, quality piece of furniture. Good communication regarding delivery. Very happy”

Helpful Report

Posted 9 years ago

Thanks for the excellent feedback! We love to hear from our customers and look forward to hopefully hearing from you in the future.

Posted 9 years ago

“Very impressed by the whole experience. From initial order to delivery the service I received was excellent. The table is of excellent quality. Easy to assemble and looks beautiful. Thank you”

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Posted 9 years ago

No problem! Thanks very much for the excellent feedback. We really appreciate it.

Posted 9 years ago

“Arrived on time, item as described and good quality. Reasonably priced and exactly what I was looking for. Will definitely use again”

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Posted 9 years ago

Thanks for the excellent feedback! I'm glad you're happy with your new furniture and look forward to hearing from you again soon. :)

Posted 9 years ago

“Very good service- quick deliver. The chest of drawers were bought are very good quality - well made and very solid - and a good price.”

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Posted 9 years ago

Thanks for the great review Nicola! Hopefully we'll hear from you again in the future. :)

Posted 9 years ago

“Great service and delivery when expected.”

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Posted 9 years ago

Thanks very much for the 5 Star review. We appreciate that you've taken the time to leave us feedback. :)

Posted 9 years ago

“Just had my sailsbury oak extending table and 4 chairs delivered simply thrilled, wonderful quality perfect fit. Could not be more pleased. No problem where to go for new furniture when we start on the bedrooms”

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Posted 9 years ago

Wow, thanks for the great feedback, i'ts great to hear how happy you are with your new furniture and we look forward to hearing from you in the future! :)

Posted 9 years ago

“excellant response to my complaint very quick to resolve it. Would recommend them”

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Posted 9 years ago

Thank you for the positive feedback. I'm sorry that there was an issue but i'm pleased we were able to resolve it quickly to your satisfaction.

Posted 9 years ago

“After a lot of searching for a decent tv unit I found the perfect one at chiltern. Good quality solid piece of furniture. Ordering was easy and delivered by a very polite and helpful delivery man. Would definitely use this company again. Excellent service.”

Helpful Report

Posted 9 years ago

Thank you for the excellent feedback. We always love to hear what our customers think of us regardless of whether it's positive or negative as it helps us improve what we do. I'm delighted to see you're really happy with your furniture and our overall service.

Posted 9 years ago

“I would give 10 stars if at all possible!!! I just wanted to say a huge THANK YOU for my Essentials wine tables. They are absolutely perfect! From initial order to delivery was very quick; the tables were superbly protected in their packaging and I'm really impressed with the overall service! Once I can afford to replace my coffee table, bookcases and tv unit I will definitely be coming back to you!”

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Posted 9 years ago

Wow, thank you for the amazing feedback! It was a pleasure. We look forward to hearing from you in due course. :)

Posted 9 years ago

“Extremely pleased with quality of furniture and also first class delivery service.”

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Posted 9 years ago

Thank you very much for the kind words, it's much appreciated! I'm delighted that you're happy with the furniture.

Posted 9 years ago

“very quick delivery and fantastic value for money product. It looks great”

Chiltern Oak Furniture 5 star review on 12th October 2016

Helpful Report

Posted 9 years ago

Looks great Carla! Thanks for the fabulous feedback.

Posted 9 years ago

“Delighted with my purchases - should have done it sooner. Very well packed with a swift and courteous delivery.”

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Posted 9 years ago

Thank you for the kind words! I'm pleased you're happy with your items. :)

Posted 9 years ago

“Excellent quality furniture with very speedy delivery.”

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Posted 9 years ago

Hi Rachel, thank you very much for the feedback. It's greatly appreciated!

Posted 9 years ago

“Great quality furniture and affordable price.”

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Posted 10 years ago

“Good product, good price, prompt delivery.”

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Posted 10 years ago

“Perfect fit lovely appearance. Swift delivery”

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Posted 10 years ago

“Very impressed with the quality of our T V cabinet. Excellent value for money. Very efficient delivery. I would certainly recommend Chiltern Oak Furniture”

Helpful Report

Posted 10 years ago

Wow, thanks for the amazing feedback! We'd be delighted that you will recommend Chiltern Oak Furniture and hope to hear from you in the future. :)

Posted 9 years ago

“Delivered when advised. Great pieces of furniture. Good quality. Well packaged!! Took quite some time to unwrap. Would use again.”

Helpful Report

Posted 10 years ago

“Order arrived on time. Unfortunately oner item missing from box - one telephone calling it was sorted. Very good customer service. Furniture is just what we needed.”

Helpful Report

Posted 10 years ago

Thank you for the excellent feedback. I'm very sorry that there was any issue at all with your order but i'm pleased we were able to resolve it swiftly. :)

Posted 9 years ago

“Great prices and speedy delivery service, excellent.”

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Posted 10 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews