Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and great prices. Professional company. Delivered complete bedroom set within 2 working days of ordering. Delivery men took furniture up to my bedroom for me. Wouldn't go anywhere else. Would thoroughly recommend.”

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Posted 8 years ago

“A beautiful table! Absolutely delighted with it. Perfect size, but extendable if needed. My brother put it together for me and said how well made it was...”

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Posted 8 years ago

“Well made and very neat bedside cabinet, delivered promptly”

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Posted 8 years ago

Thanks for the excellent review! We really appreciate it. :)

Posted 8 years ago

“Delivery was as promised and I was very happy with the bedside cabinets. Thought that they were great quality for the price. Was going to order some from John Lewis but so pleased I 'risked' it as saved a significant amount of money. Liked the beside units so much I returned to order a matching chest. Would highly recommend Chiltern Oak.”

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Posted 8 years ago

Thanks for the fantastic review! I particularly like this one, people are always content to buy from the well known brands regardless of price, i'm glad you chose to buy from us and hope to hear from you again in the future. :)

Posted 8 years ago

“Well made. Beautifully finished. Packed very well and delivered as stated.”

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Posted 8 years ago

Glad everything went well! Thanks for buying from us. :)

Posted 8 years ago

“Recently purchased nest of tables. Very happy with purchase and its delivery.”

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Posted 8 years ago

Pleased you like them! Have a great Christmas. :)

Posted 8 years ago

“The service was great the delivery verry fast and the item itself was all I'd hoped for and it was verry well packed all in all 10 out of 10 for everything”

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Posted 8 years ago

Wow thanks for such a positive review! Have an excellent Christmas from all of us here at Chiltern Oak Furniture. :)

Posted 8 years ago

“Love my living room furniture! Cannot wait to get the nest of tables too. Brilliant service and delivery and product !”

Chiltern Oak Furniture 5 star review on 22nd December 2016

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Posted 8 years ago

Looks great Abby! Thanks for the kind words, we look forward to hearing from you soon. :)

Posted 8 years ago

“Well made fitted perfectly. Just what I was looking for.”

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Posted 8 years ago

That's great news! Thanks for the 5-Star feedback, we really appreciate it! :)

Posted 8 years ago

“Quality is good and so is value just perhaps there communication could be a little better but they came through in the end.”

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Posted 8 years ago

Thank you for the 5-Star feedback! Disappointed to hear that there may have some communication issues along the way but glad all went well. :)

Posted 8 years ago

“Excellent value for money. Arrived promptly and in good condition. I am very pleased with this product.”

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Posted 8 years ago

Thanks for the 5-Star review! We pride ourselves on our great value, hope to hear from you again in the future. :)

Posted 8 years ago

“Great quality product”

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Posted 8 years ago

Thanks for the kind words and excellent review! :)

Posted 8 years ago

“Great service, great price and my units are beautiful. Would have no hesitation in recommending Chiltern Oak furniture”

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Posted 8 years ago

Thank you for the kind words! So pleased that you're happy with the furniture. :)

Posted 8 years ago

“Ordered and delivered easily, on time, well packaged and good quality when we unpacked it. Well done and thanks”

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Posted 8 years ago

Thanks Mike, great to hear that all went well. Have a great Christmas! :)

Posted 8 years ago

“Good service...just as expected nice quality piece.”

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Posted 8 years ago

Thanks for the excellent feedback Jessica! Enjoy your new furniture. :)

Posted 8 years ago

“Really pleased and impressed with the quality of the furniture. Delivery was pain free and the delivery guys were helpful and polite. Would definitely buy from Chiltern Oak again.”

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Posted 8 years ago

Thanks for the 5 Star feedback! We look forward to hearing from you again in the future Sandra. :)

Posted 8 years ago

“Good quality, really pleased with my purchase - arrives really well packed.”

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Posted 8 years ago

Thanks for the kind words! We really appreciate that you've taken the time to leave us feedback. Many thanks! :)

Posted 8 years ago

“Great products and very helpful delivery team.”

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Posted 8 years ago

Thanks Nick! Enjoy your new furniture. :)

Posted 8 years ago

“Lovely nest of tables. Quick delivery too. Would definitely recommend.”

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Posted 8 years ago

Pleased you like them! Many thanks for the kind words. :)

Posted 8 years ago

“Great service, delivered on the stated date bang on time! Great service”

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Posted 8 years ago

Thanks for taking the time to leave us such excellent feedback! Have a great Christmas. :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews