Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with our purchases, easy ordering, delivery and great storage option”

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Posted 2 years ago

“Delighted with our purchases, easy ordering, delivery and great storage option”

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Posted 2 years ago

“Good quality sideboard. Arrived on time. Highly recommend.”

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Posted 2 years ago

“Lovely piece of furniture,ready assembled and delivered professionally Thank You”

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Posted 2 years ago

“Easy ordering process, friendly delivery team, beautiful products.”

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Posted 2 years ago

“Good quality products delivered promptly by pleasant drivers.”

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Posted 2 years ago

“Excellent delivery, and they took it upstairs for me when they didn't have to. Quality of the furniture is really good and this is the 2nd time we've bought from them. The drawers are really spacious and much better than something similar we got from oak furniture land which was badly damaged and the drawers ran poorly on the runners. So pleased with the furniture and have recommended to family.”

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Posted 2 years ago

“From start to finish the whole process ran smoothly. I was kept well informed at each stage. The item we chose was so well priced compared to like for like with other companies. Delivery was great and on time and the delivery lads were professional and well mannered. We will definitely choose Chiltern oak again for well priced good quality items.”

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Posted 2 years ago

“I bought an excellent, attractive wine rack, with a drawer at the top. Ordering and delivery were excellent and the value for money is clear to see.”

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Posted 2 years ago

“Delivery was within agreed time slot the wardrobe I purchased was well made and easy to assemble.”

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Posted 2 years ago

“Excellent service, always kept upto date with order. Very pleased with product and great value for money.”

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Posted 2 years ago

“Great service. I ordered a dining table at a great price, followed by an email pretty much straight away to say when it would arrive which was about 7 days later. Would definitely order further furniture from them.”

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Posted 2 years ago

“Delivery of my chairs came exactly as advised by DPD and I was so delighted with them, look exactly as advertised and packed to perfection to save any damage Thank you Chiltern.”

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Posted 2 years ago

“Ordered the Ashbourne wine sideboard at s great price in the sale. I am absolutely delighted with it. Excellent service from Chiltern and prompt delivery. The sideboard was well packaged, assembled and just needed the drawer/door knobs attached. The quality is excellent and looks great in my new kitchen. Thank you !”

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Posted 2 years ago

“Excellent customer service from Chiltern Oak. Our order arrived within 48 hours,promptly delivered (DPD) with advance notice - Our bookcase was expertly packed, I have never seen such thorough and strong packing on any piece of furniture and the best of all FREE DELIVERY. Well done i will be using your company again. We love our new bookcase. 5 Stars all round.”

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Posted 2 years ago

“I bought 2 items from chiltern oak. both look amazing and are of a similar high standard to more expensive furniture pieces we own. amazing value for money and look perfect.”

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Posted 2 years ago

“Hampshire Grey 3 Door Sideboard. This is the 5th item I have purchased from Chiltern Oak. Items always good quality, well packaged and delivered on schedule. Unfortunately sideboard arrived and found to be defective. Chiltern Oak Customer Service responded in a timely manner and were very quick to rectify the problem for me. Would highly recommend.”

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Posted 2 years ago

“Ultra quick delivery time, great price and exactly what I was after”

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Posted 2 years ago

“Delighted with bedside table. Speedy delivery, excellent service. xx”

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Posted 2 years ago

“Ordered Hampshire grey painted oak nest of tables and love them. Arrived promptly, high quality furniture, really sturdy. Lovely oak tops. Considering buying a cupboard/unit to match them for our lounge.”

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Posted 2 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews