Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to put it together and the price is fair. Very happy customer”

Helpful Report

Posted 3 years ago

“Very prompt service and the furniture was of an excellent quality. Thank you.”

Helpful Report

Posted 3 years ago

“Easy to order good delivery on time product good 100% will use again.”

Helpful Report

Posted 3 years ago

“Really pleased with my new sideboard delivery was quick and was kept upto date by delivery men to what time it was coming. Will definitely be using Clitern Oak Furniture again.”

Helpful Report

Posted 3 years ago

“Brilliant company to purchase from. Keep you updated as to delivery dates which are quite short considering the 3 month wait at some companies. Quality products. I first purchased 2 tall boys and one chest of drawers for my bedroom and because I liked them so much I decided to buy 2 Rutland Blue small sideboards loved these so much I ordered another one ! Unfortunately this one came with 4 tiny weenie chips …small but once you know they are there you can’t stop seeing them…no one else has noticed just me. I didn’t want to send it back so called to see if they had any paint they could send me. The person I spoke to was really helpful and I am now waiting for a touch up pen ! Will definitely recommend and use this company again.”

Helpful Report

Posted 3 years ago

“Ordered Rutland coffee table with shelf so pleased with it the colour says grey but I would describe it more has putty which is perfect I have actually used it for TV because of where it is I could only have small unit I have looked for ages trying to find right size I saw this and from ordering to delivery 2 days it is so well made and strong I was able to assemble it myself first class service would highly recommend Chiltern oak DPD delivery”

Helpful Report

Posted 3 years ago

“After searching for hours for appropriate welly storage I Ordered late Wednesday night and arrived friday afternoon! Really fast service and true to colour product. So easy to put the prices together and managed with two young children pestering to play in the box! It’s really transformed the awkward area by the door. Highly recommend!! So glad I found this company!”

Chiltern Oak Furniture 5 star review on 8th April 2022

Helpful Report

Posted 3 years ago

“Very pleased with all aspects of my purchase, from ordering, being kept updated and delivery. Love the quality of the bookcase that I ordered. Would recommend to my friends!”

Helpful Report

Posted 3 years ago

“My experience with Chiltern oak has been fantastic from placing the order through to delivery of my furniture. The delivery men John and Mark were brilliant and did an excellent job of making up the furniture and putting it in place in the bedroom. First class service and quality products. I will be buying again from Chiltern Oak”

Helpful Report

Posted 3 years ago

“Delivered on time. Lovely looking furniture , would buy again.”

Helpful Report

Posted 3 years ago

“Just received delivery of 3 Hampshire range wardrobes and bedside cabs. Paid £50 to be constructed. Very good quality range for the price, good Customer service on phone, good delivery and quick construction. - what more could we want.”

Helpful Report

Posted 3 years ago

“I ordered the faux leather bench set, it arrived within a couple of days, it was well packaged. It is very good quality, I am delighted with it, would most definitely order from this company again.”

Helpful Report

Posted 3 years ago

“Excellent service including very efficient delivery.”

Helpful Report

Posted 3 years ago

“Product as described, well packaged. Really pleased with it. Kept informed of delivery date and time. For a nominal charge they will deliver to a room of your choice, well worth it. Delivery guys polite and efficient. Will buy from here again.”

Helpful Report

Posted 3 years ago

“Perfect telephone table, delivery prompt would recommend”

Helpful Report

Posted 3 years ago

“So happy! Looks absolutely fantastic and am extremely pleased with not just how great it looks, but how solid and robust everything is. Couldn't be happier!!”

Helpful Report

Posted 3 years ago

“Easy ordering process. Kept informed re delivery. Not a huge charge to deliver to a room of your choice. Delivery guys polite and friendly. Would purchase from them again.”

Helpful Report

Posted 3 years ago

“Easy online ordering. Fast delivery. Very good quality bedside tables, would highly recommend! Look great in our bedroom!”

Helpful Report

Posted 3 years ago

“Quick delivery, had to complain about the DPD driver to the depot as he brought one box to the front door but left all the rest at the very bottom of the drive which I physically couldn’t move on my own and he told me he couldn’t help me as he was not allowed? Good job it didn’t rain as I had to wait for my husband to come home to move them! So a big thumbs down for DPD. The chairs were easy to assemble, the benches were a bit trickier. Lovely products, would definitely recommend 😊”

Helpful Report

Posted 3 years ago

“First class from start to finish. After spending many nights trawling the usual furniture company's I came across Chilton Oak and they had the seating bench set I had been searching for. The furniture arrived super quick and was well packaged with easy clear instruction. Really happy with the whole experience from start to finish.”

Helpful Report

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews