Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prices. The furniture we bought was exactly as shown and described, we will definitely use them again and recommend Chiltern Oak furniture”

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Posted 3 years ago

“Lovely table. Besutifully made and perfect size.”

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Posted 3 years ago

“Lovely little piece of furniture, I’m using it as seating and to store toys in a playroom”

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Posted 3 years ago

“I ordered a corner tv unit was worried about the fit into the corner but the measurements online were accurate and understandable. Very pleased with quick delivery and item bought which came fully built with only the handles to fix on! Looks good in situ. Will be buying nest of tables to match too.”

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Posted 3 years ago

“I bought the bedside unit with baskets and I am delighted with the quality, look and finish of this piece of furniture. I didnt expect to have something looking this good for the price. This would give me confidence to buy other pieces from this company in the future. Having the option of free returns is such a bonus to help make your decision to buy.”

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Posted 3 years ago

“Very pleased. Swift delivery well packed and easy to assemble. Purchased small Gloucester coffee table love the colour and finish. Looking to purchase more of this collection in the future.”

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Posted 3 years ago

“Was looking forward to making an order for the oak telephone table such good quality item for a reasonable price and especially because it was a non assembly item ; however most disappointed you don't deliver to N.Ireland .”

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Posted 3 years ago

“Ordered a small dressing table to fit in quite a tight space goods arrived on time and well wrapped fits the space perfectly and compliments other furniture in the bed room. please with my purchase”

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Posted 3 years ago

“Excellent service well parceled up looks great great delivery”

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Posted 3 years ago

“Lovely furniture, some construction required but gretat quality”

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Posted 3 years ago

“I have never used this company before and never ordered furniture online as I have always gone to a shop to see the item I wanted. I wasn't really expecting much I thought it may be damaged not good quality etc, however the 2 items I bought are absolutely beautiful such good quality and arrived on time on the day allocated. I am extremely pleased with my purchases and would have no hesitation of using this company again. Top Marks awarded to them.”

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Posted 3 years ago

“I ordered a TV unit and nest of tables . The order arrived as planned , tv cabinet excellent value . Nest of tables were not what we ordered however this was resolved with a quick telephone call. Natasha’s customer service was excellent. Highly recommended furniture and excellent value for money . Would definitely use again”

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Posted 3 years ago

“Really pleased with my furniture. Solid wood , looks great. Plenty of room.”

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Posted 3 years ago

“Very pleased with dressing table and stool which matched on line description. Arrived well packed and on time. Straightforward to assemble. Most of all it looks lovely in situ!”

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Posted 3 years ago

“The sideboard I ordered is beautifully made and is exactly what I was after. The arranged delivery all went well and as planned, I paid extra for the white glove service and the delivery men where very polite and professional and were happy to accommodate everything I asked for and unpackaged and placed the sideboard exactly where I wanted, and left no mess behind, checking I was happy before taking the packaging away and signing the delivery note. This is the first time I’ve ordered from Chiltern Oak furniture but I would definitely order again and recommend from the service I received and the quality of the sideboard. I was worried there maybe a mark here or there when it arrived but there isn’t and it is in perfect condition.”

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Posted 3 years ago

“We Ordered the shoe storage for our hallway, this is the second piece of furniture that we have ordered from Chiltern Oak recently, always get good customer service and quick delivery, never had any problems. Prices are good value and furniture is well made.”

Chiltern Oak Furniture 5 star review on 18th February 2022

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Posted 3 years ago

“Good customer service and the wine rack fits is perfectly. Good quality and came well packed at delivery.”

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Posted 3 years ago

“Excellent company ordered one day delivered the next furniture looks absolutely brilliant would highly recommend them”

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Posted 3 years ago

“We ordered "Hampshire White Painted Oak 3 Door Large Sideboard". Everything went fine. Furniture item was received on time and delivered to our door. It was exactly as described and we are happy with the purchase.”

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Posted 3 years ago

“Great furniture looks beautiful good quality and very polite delivery people.”

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Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews