Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price, great service.”

Helpful Report

Posted 3 years ago

“Really pleased with TV unit and colour matched coffee table. Quality is great and looks beautiful. I bought these in January sale, feels like a bargain after the product arrived. This company is like Apple, deigned by company and manufactured in Far East. Very well packaged and well protected. Delivery was delayed due to item running out of stock after I ordered but they kept me well informed. Would buy again from them.”

Helpful Report

Posted 3 years ago

“I LOVE this furniture. Have loads of it. Such FABULOUS quality and soooo much choice.”

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Posted 3 years ago

“Ordered 4 items for our living room. Very well packaged, all items look absolutely great. We have just placed another order this Thursday morning for another room. With so many places with delivery dates up to 6 months we were surprised to find Chiltern Oak could deliver within a couple of days, and they did. Would certainly recommend. Thank you very much.”

Helpful Report

Posted 3 years ago

“I ordered a small dressing table which arrived badly damaged. The customer service I received was excellent. I have now received a replacement perfect dressing table delivered promptly and on time. I would definitely buy from this company again.”

Helpful Report

Posted 3 years ago

“I ordered the Hampshire blue small sideboard a few weeks ago and am over the moon with it. A great price, delivery very efficient and best of all READY ASSEMBLED 😀 which most other companies I looked at were self assembly. Thank you.”

Helpful Report

Posted 3 years ago

“I ordered a nest of tables on Sunday 9th January and they were delivered Tuesday 11 th January , extremely good service. The quality and finish of the tables are brilliant many thanks .”

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Posted 3 years ago

“We have just received our second piece of furniture from Chiltern Oak. The ordering is straightforward the furniture is well made and excellent value and delivery is very fast. We have been really happy with our latest purchase of shoe storage with wicker baskets,fits in great .”

Helpful Report

Posted 3 years ago

“Wow . Great service . Great price for what it is . Free delivery what more could you want ? Well packaged .Great looking small cupboard/sideboard the colour blue matches my sofa and open plan kitchen cupboards . Just changed the knobs to match .Ordered on Tuesday at around 3pm delivered on Thursday at around 3pm by a very cheerful DPD driver Duong .”

Helpful Report

Posted 3 years ago

“Very happy. Ordered over the new year weekend and got the very next week. Called their customer support line as DPD had sent out an incorrect delivery date and they were great. Tv stand is exactly as shown on the site and I'm very happy with it. Haven't ordered from them before but would happily do so again. Great service.”

Helpful Report

Posted 3 years ago

“Fantastic customer service and the quality of the unit is fab,love the look and style of this,we are using it as a tv stand for a small tv and it’s perfect,I would highly recommend this company to anyone.”

Helpful Report

Posted 3 years ago

“Received the Ashbourne TV unit just before Christmas. It is beautiful and exceptional quality so really pleased with purchase. However just a trifle miffed as it's now in the sale and has £100 discount! When I received the email announcing the sale I was hoping the matching side tables would be discounted but, sadly, they're not. Shame as they would have been the finishing touch.”

Helpful Report

Posted 3 years ago

“Ordered the OSLO tv unit delivered in 24hrs amazing !!!! Now unpacked and setup ...over the moon with the quality of the unit and the overall shopping experience with Chiltern .....many thanks”

Helpful Report

Posted 3 years ago

“Beautiful furniture so happy with it. Delivery men were fantastic! Customer service has been brilliant in sorting out a minor issue. Would definitely reorder with this company”

Helpful Report

Posted 3 years ago

“The delivery was excellent really pleased with the tv stand good quality and a great price.”

Helpful Report

Posted 3 years ago

“I ordered my coffee table to match the sideboard I already hade purchased from Chiltern Oak. The prices are good and delivery is very quick the quality is good as well.”

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Posted 3 years ago

“I love everything about the dining table I purchased from you,the colour the size is perfect..would recommend it”

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Posted 3 years ago

“Love the quality of my larder unit. It’s v good value for a reasonable price. Good design, neat finishing and great colour. Stores a lot!! Really has transformed my kitchen storage. Highly recommend.”

Helpful Report

Posted 3 years ago

“excellent quality nest of 2 tables. Purchased two sets. Look great. Delivered promptly and very well packaged and very competitively priced for the quality. Will definitely use Chiktern again if I'm looking for reasonably priced good quality oak furniture.”

Helpful Report

Posted 3 years ago

“Purchased dining room chairs. Very good quality, very pleased with my purchase. Free delivery was an added bonus, exceptional service as I live in the Orkney Islands.”

Helpful Report

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews