Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a dressing table stool. Only problem was getting off the polythene wrapping it as seemed to be attached under fixings. However I am pleased with it and it appears well made. Would consider buying other items from the company.”

Helpful Report

Posted 3 years ago

“Beautiful furniture, very pleased with my purchase. Delivery prompt and packaged well. Will definitely be shopping with this retailer again!”

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Posted 3 years ago

“So very pleased with items I purchased. I bought a small sideboard and a tv stand. They were were well protected from damage. They were delivered to the minute that they said they would. Polite and efficient delivery service. Would recommend this company.”

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Posted 3 years ago

“Recently I ordered a Chester white dressing table mirror & needed a matching stool: the Chester range one was out of stock. I emailed customer services beforehand as needed an off white colour to match existing fitting furniture. I had a very helpful reply suggesting the Gloucester white stool which would exactly match the off white colour in the Chester range. The items arrived well packaged, good quality & exactly the right colour! Thank you for your prompt service. Would definitely buy from you again.”

Helpful Report

Posted 3 years ago

“I ordered the large TV cabinet. was given an hour time slot for delivery and came within that time. It was really well packaged and no damage. It's chunky and sturdy, just what I was looking for and will be ordering the lamp table next, thank you for a smooth efficient service”

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Posted 3 years ago

“Excellent products and delivery really happy with our experience”

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Posted 3 years ago

“Excellent Quality and so useful. I have had lots of compliments from friends/family asking where can they get one.”

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Posted 3 years ago

“I am delighted with the bed. It was exactly what I had hoped for, service was perfect and I shall definitely use you again when I need new furniture. Thank you!”

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Posted 3 years ago

“Really pleased with blanket box; lovely shade of blue. It's perfect in the bedroom; plenty of storage and great price.”

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Posted 3 years ago

“Beautiful furniture, simple to order and it arrived quickly. Good delivery. We love our Oslo sideboard and TV cabinet”

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Posted 3 years ago

“Excellent price. Fast delivery.”

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Posted 3 years ago

“Ordered the Hampshire Blue bedroom furniture. Delivery was prompt and they were freindly, the price was very good and lower than similar style with OakFurnitureLand. Had it for a couple of weeks now and it looks great, really happy with the all around service. Would gladly use Chiltern again and reccomend to my freinds and family. Thanks guys!”

Helpful Report

Posted 3 years ago

“After a long online search, we found an Oak chest of drawers that would suit us perfectly. When we got the furniture delivered, we both were amused with the Quality and the beauty of it. A modern Banbury Grey, robust and very stylish, we love it. The delivery was on time, very well packed, and the deliveries very friendly. The customer service is superb. They are very professional and definitely, they will make you feel like a special customer.”

Helpful Report

Posted 3 years ago

“Really pleased with my Hampshire blue painted Oak 2 door mini sideboard that arrived this morning. Delivery men were very polite and cheerful for such an early delivery. Well-done guys And well done Chiltern Oak Furniture. Will most certainly be using you again”

Helpful Report

Posted 3 years ago

“Very happy with my Hampshire 3 door sideboard , matching round/oval table and chairs.Really excellent delivery men who put table together.Well worth paying the extra.The delivery men took all the cardboard wrapping away also.Very good job .”

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Posted 3 years ago

“Loving the table. The standard delivery does not include building the table so for anyone that isn't a fan of the IKEA approach to sales, make sure you pay the extra to have the delivery guys put the furniture together for you. Personally, I'm a LEGO and IKEA fan so I was pleased to be given the option to put it together myself and save some money. Great value for money. Now I need some chairs!!”

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Posted 3 years ago

“Very easy to order online. Good communication and advised delivery slot which was on time. I used the white glove service and the gents that delivered were polite, tidy and efficient. Very pleased with everything I bought.”

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Posted 3 years ago

“Quick easy to order arrived in time frame. Solid furniture very pleased”

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Posted 3 years ago

“Beautiful dining table and chairs. I had been looking at other companies at similar items which were much more expensive and who had delivery times of up to 6 months. Chiltern delivered within 2 weeks. Well worth paying extra for the white glove delivery. The table and chairs were delivered to the room of my choice, unpacked, put together and all packaging taken away. Excellent service snd I will be back to purchase from this company again.”

Helpful Report

Posted 3 years ago

“Wow, what excellent service, ordered 4 items from the Hampshire range yesterday and they arrived in perfect condition today, can’t get much better than that. Many thanks really pleased with the furniture.”

Helpful Report

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews