Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with this Company! From first contact to delivery they were excellent. The Oslo range is just what I was looking for and after a very helpful chat with the help desk I placed my order. Arrived in exceptional time and was very well packed to prevent damage. I was also very impressed that although I live in the very far Highlands there was no extra cost added for delivery. Happy helpful delivery men and one very happy customer. Thank you”

Helpful Report

Posted 3 years ago

“Excellent quality and delivery was on time.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Leanne, it's great to hear you are pleased with your order from us! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Excellent all round. Quality furniture & super quick delivery. Would highly recommend.”

Helpful Report

Posted 3 years ago

Hello. It's wonderful to hear that you would highly recommend us! Thank you so much for your kind words. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Excellent. Absolutely thrilled with our Mini Sideboard. Good quality and not over priced. Quick and efficient delivery. Arrived undamaged and on time. Would definitely use this Company again, in fact already recommended and purchase been made.”

Helpful Report

Posted 3 years ago

Hello Savvyshopper. Thank you for your great feedback, it's great to hear that you have recommended us and purchased from us again! We are so pleased that you are happy with your new Mini Sideboard. Thank you and kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Well happy with the oak top nest tables. Very sturdy and look great. Delivery was fast. Would buy again”

Helpful Report

Posted 3 years ago

Hello. Thank you for leaving us a great review! We're really glad you are enjoying your new furniture. Thank you again. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Great price, easy delivery and we really love the mirror.”

Helpful Report

Posted 3 years ago

We're really pleased to hear that you love your new mirror Jen. Thank you for leaving us your feedback! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Really impressed, good quality, always a gamble buying on line!”

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Posted 3 years ago

Thank you for leaving us a great review. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Fabulous furniture … recently bought a beautiful blanket box I a soft grey with an oak top .. being used by our grandson as a toy box but as he grows, maybe books, clothes .. it may even make it to uni if he goes .. great efficient delivery service arrived well wrapped in perfect condition .. we are doing a make over if our bedroom next January .. we will be looking for bedside tables and a chest of drawers from Chiltern Oak Furniture …would highly recommend 👍⭐️”

Helpful Report

Posted 3 years ago

Hi Linda. Thank you so much for your kind words. We're really glad you are enjoying your new blanket storage box and it's great to hear that you highly recommend us. Thanks again for the lovely review. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Coffee table and set of 2 small tables ordered. Good quality, great service very quick.”

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Posted 3 years ago

Hello. Thank you so much for your review, we're very pleased to hear you are happy with the service you received from us. Thank you again! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“I have purchased from Chiltern before. The quality and finish is too a very good standard and goes easily with products from similar suppliers. Service on the whole is excellent. Carrier informed us when item would be delivered only one slight point some carriers (drivers) better than others but very pleased with all items bought.”

Helpful Report

Posted 3 years ago

Hi Beryl. Thanks for your feedback! We're pleased that you are happy with your order and the service you received from us. Thank you for purchasing from us again. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Really good quality and fast delivery service.”

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Posted 3 years ago

Thanks for leaving us a 5-star review Jonathon! It's great to hear you're pleased with your order from us. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Brilliant furniture that came wet promptly xx”

Chiltern Oak Furniture 5 star review on 15th September 2021

Helpful Report

Posted 3 years ago

Hi Julia. Thank you for your feedback. We're really glad you're pleased with your new furniture. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Great product, was delivered promptly. Happy with my purchase with chiltern oak furniture 👍🏽”

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Posted 3 years ago

Thank you for leaving us a 5-star review Shaneel! It's great to hear you are happy with your experience shopping with us. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Lovely piece of furniture, well made and fits perfectly in the spot I allocated. Very pleased.”

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Posted 3 years ago

Hi David. It's great to hear you are pleased with your purchase from us. Thank you for your great review! :) Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Excellent service from point of order to delivery. The product is great quality (which I was nervous about as you can’t always tell from a photo!) have already recommended to friends.”

Helpful Report

Posted 3 years ago

Hi Fee. Thank you for taking the time to write your review, and for recommending us to your friends. It is very much appreciated. We're glad you are enjoying your new furniture. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“I ordered a tv unit and a nest of tables. I am really happy with the quality of the items. They are very good value for money. Delivery was excellent. I got both items next day. Will definitely order again in future.”

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Posted 3 years ago

We're really glad to hear you had a great experience ordering with us Tracy. Thank you for your valued feedback. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Ordered 4 upholstered dining chairs which we were delighted with. Quality was excellent and much cheaper than other on line sites. Delivery was exceptionally quick (many other places were stating 8-12 weeks for delivery). Delivery driver courteous. Excellent all round service- have already recommended to others”

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Posted 3 years ago

Hello Ann. Thank you so much for leaving us a great review. It's wonderful to hear how pleased you are with your new dining chairs and the service you received from us. Thank you for recommending us! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Beautiful piece of furniture for my new porch. Arrived quickly. Would definitely buy from them again”

Helpful Report

Posted 3 years ago

Dear Mrs Belton. Thank you for you review. We're very pleased you are happy with your new furniture and that you would purchase from us again. Thank you again. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Really quick delivery and a great quality product. Lovely bedside tables that are a bit different from the norm in a very good way.”

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Posted 3 years ago

Hi Jessica! Thank you for leaving us a 5-star review, it really means a lot to us! We're glad you're pleased with your new bedside tables. Thanks again! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Received new TV stand today great service 👍”

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Posted 3 years ago

Hi B! Thank you for your review :) Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews