Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely mirror, hreat communication, arrived day and time agreed”

Helpful Report

Posted 3 years ago

“We are very happy with our new side tables from Chiltern Oak, we ordered by on there site after a recommendation to us by neighbours who had purchased from them. These are the best we've been looking for, for some time now. The quality of the product is very good, the customer service is outstanding and puts a lot of other's to shame, no question was too much trouble for whoever answered the phone, very quick delivery as well - brilliant. Highly Recommended with out doubt.”

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Posted 3 years ago

“I ordered the Salisbury Blue Painted Oak Mini Sideboard. It was delivery promptly and well packaged. The sideboard fits perfectly in my new kitchen diner and is a welcome addition. The colour is blue grey and looks grey.”

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Posted 3 years ago

“Very pleased with my furniture good quality reasonably priced, very happy with my purchase. Waiting for sales to buy some side tables.”

Chiltern Oak Furniture 5 star review on 29th August 2021

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Posted 3 years ago

“Very good quality, value for money, prompt delivery”

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Posted 3 years ago

“Bought for a lamp and telephone. Good height . I wouldn’t call it navy as described but I do like the colour.”

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Posted 3 years ago

“really good to deal with,responded back every time to any querries and goods were in stock and all came undamaged.we had a slight hiccup with the delivery but was resolved straight away both efficiently and effectively.we would definitely use again”

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Posted 3 years ago

“Delighted with my new wardrobe, I chose the white glove service and it was perfect. The two gentlemen that delivered were polite and quickly placed and erected the item in the room and took all the packaging away. I think the whole operation took about 30 minutes. Delnately worth the extra cost. I would happily use this company again”

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Posted 3 years ago

“Quick delivery, happy with the items purchased. Would definitely use again.”

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Posted 3 years ago

“We are so pleased with our dining chairs which arrived the next day from ordering. Great quality and good value for money especially looking at other brands. Have previously ordered furniture from Chiltern Oak for our living room and have never been disappointed. Highly recommended and will be ordering for our bedroom next.”

Helpful Report

Posted 3 years ago

“I purchased the Industrial Grey Studded Back Bench and Corner Bench for my new home office. Next day delivery was fine and I got notified about when to expect it and they were on time. Great when it this is all included (aka. free). With so many stores closed during lockdown, I have purchased many things online without trying them and have been disappointed, especially with furniture. Not this though. Assembly is only required for the legs, the seat and back come fully assembled, you just have to attach the legs. It is here when you realise the quality of the furniture. The legs are rigid steel, definitely not flimsy, which was a concern as I weigh 130 kg. The actual bolts used seem quite sturdy and will last a long time. I think that the material used is real leather, but I cannot find anything confirming that. The bench is really comfortable, and is something firm enough for me to have a nap on it. I am writing this review because I think that the quality of it needs to be understood. I would definately recommend this bench.”

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Posted 4 years ago

“i was very pleased with the quality of my purchase and the speed of the free delivery.”

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Posted 4 years ago

“The table looks lovely in the corner of my dining room”

Chiltern Oak Furniture 5 star review on 13th August 2021

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Posted 4 years ago

“good quality. well packed. am extremely pleased with it.”

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Posted 4 years ago

“We are very pleased with furniture we received. Delivery was very quick and well packaged. The items have improved the look of our room”

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Posted 4 years ago

“Furniture arrived very quickly was impressed. Not unpacked yet as going to my new house next month. Looking forward to seeing it in my new home.”

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Posted 4 years ago

“Great service, delivered on time. Very pleased with my purchase.”

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Posted 4 years ago

“Television table arrived on time, well packed and carried into position by delivery driver at our request. We are elderly. Very pleased with it. Looks smart and fits into our lounge perfectly.”

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Posted 4 years ago

“Delighted with my purchase, would recommend it to anyone who is interested”

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Posted 4 years ago

“Excellent service and delivery.Second purchase from this company,delighted”

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Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews