Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered bedroom furniture. It arrived on time and seems solid and meets our expectations.”

Helpful Report

Posted 6 years ago

“The only issue I had was when I ordered the goods over the telephone, I was told it could be delivered the following week. It soon transpired that the delivery was full & this promise could not be upheld. That said, everything else worked perfectly, the ordering, the phone call to confirm delivery & the delivery itself. The goods are exactly as I expected & wanted so I am very happy & would have no hesitation in using the company again.”

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Posted 6 years ago

“Excellent quality, value and service”

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Posted 6 years ago

“First class service. Furniture looks really good. Would have no hesitation in recommending your company.”

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Posted 6 years ago

“Very pleased with our new oak tv unit. Quick delivery and came well packaged.”

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Posted 6 years ago

“Very pleased with my purchase. Excellent service . Will definitely order again recommend to others”

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Posted 6 years ago

“We ordered two items of furniture and were very pleased with the quality. Delivery was as scheduled and both items securely packaged. We would thoroughly recommend Chiltern Furniture for quality and service.”

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Posted 6 years ago

“Lovely piece of furniture but thought it would be Grey and it come more like a greeny colour but I’m packed it so don’t wanna send it back”

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Posted 6 years ago

“I recently bought the Rustic Oak Hall Bench. It is a lovely solid piece of furniture and we are delighted with the quality. The delivery was very fast and the packaging was great. I will definitely purchase form Chiltern Oak Furniture again.”

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Posted 6 years ago

“We bought a Country Oak small tv unit, we are so pleased with the unit, looks absolutely great. The unit, the service, the delivery and the price were second to none. Would 100% recommend Chiltern Oak furniture.”

Helpful Report

Posted 6 years ago

“I am extremely pleased with my recent purchase from Chiltern Oak - A grey/glass display cabinet. I was kept well informed regarding delivery and the item arrived exactly when stated. I would be happy to recommend Chiltern Oak to family and friends.”

Helpful Report

Posted 6 years ago

“I’m really pleased with my new TV cabinet and nest of tables. The communication was great and I was given a 2 hour slot, which they delivered on time. Would recommend”

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Posted 6 years ago

“Very good and efficient service. Good value furniture. Did exactly what they said they would! I would buy from them again.”

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Posted 6 years ago

“Really sturdy furniture and a good price. Best thing is really quick delivery, free returns also very speedy, and really helpful staff. Excellent!”

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Posted 6 years ago

“great delivery time, great furniture TV unit was really good looking and very well made, looks really smart in our living room, thanks again will be ordering more,”

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Posted 6 years ago

“Excellent service delivery on time love my sideboard thank you”

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Posted 6 years ago

“Really impressed with the service and delivery I received - delivered quickly and within the timeframe specified. They even called me to let me know when they were 30 minutes away. The display cabinet itself looks great and came fully assembled. Overall very happy with my purchase and would recommend.”

Helpful Report

Posted 6 years ago

“Easy to order. Fast delivery with text notifications from dispatch to delivery. Tables were well packed and a good representation of item advertised. I would recommend and use Chiltern Oak Furniture again.”

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Posted 6 years ago

“Speedy delivery by a lovely pair of fellas who couldn’t do enough to help. Incredibly well packed furniture which is great value for money.”

Helpful Report

Posted 6 years ago

“Excellent quality for a reasonable price. Great delivery and installation service" quick, efficient and friendly. Would recommend Chiltern Oak products and service.”

Helpful Report

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews