Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just got painted blue furniture for living room, looks fantastic. Very impressed with delivery too.”

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Posted 6 years ago

“Really pleased, we ordered tv unit exceptional value for money will definitely shop here again 👌😊”

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Posted 6 years ago

“Great service and a lovely wine rack. Very pleased”

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Posted 6 years ago

“Solid and well built TV unit and exactly as shown on website. Delivery prompt and within stated window. Excellent quality product at reasonable price.”

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Posted 6 years ago

“Good quality furniture and arrived in the time allocated. Really helpful delivery drivers. Would definitely order from Chiltern Oak again”

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Posted 6 years ago

“Excellent product and price, arrived on time well packaged and delivered to my exact room, cvannot fault and would happily use again.”

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Posted 6 years ago

“Very efficient. Very professional. Would defiantly recommend the service and shelf unit I have received. The delivery was very good too. Both men helpful and offered to take packing away which was nice.”

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Posted 6 years ago

“product good and delivery good I would recommend Chiltern oak thank you”

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Posted 6 years ago

“Very pleased with time taken between order placement and delivery. Well packaged items. Would recommend to others.”

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Posted 6 years ago

“Looked all over for a small sideboard to fit in a particular alcove and found one from this company so ordered a lamp table to match. I was very pleased with the quality and price and even though there was a small problem with the lamp table there was no issue to get it exchanged. Delivery was within the 2hr window given. Thanks Chiltern Oak.”

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Posted 6 years ago

“Excellent service well made furniture”

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Posted 6 years ago

“Fantastic customer service with very quick delivery date arranged and a beautiful cabinet at a fantastic price too! Got nothing but good things to say”

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Posted 6 years ago

“Lovely chest drawers, very happy, arrived well packed and on time. Will buy from this company again.”

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Posted 6 years ago

“Amazing Service Error with the delivery was rectified in the same day ! Unbelievable Excellent value for money products White Glove Service is Fantastic well worthwhile Elizabeth Hawksworth”

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Posted 6 years ago

“My wife and I ordered the Chester Grey Painted Oak 3 Door Large Sideboard and the Chester Grey Painted Oak 1.6m Butterfly Extending Table. Both items were delivered within a week. Communication was excellent and delivery was exactly as promised. We were a little nervous about buying such big pieces without seeing them in real life (photos can be deceiving), but we were absolutely delighted with our purchases. Overall, very happy with both the quality of the furniture and the customer service.”

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Posted 6 years ago

Hi Phil, Thank you for such amazing feedback! We love nothing more than to hear from our satisfied customers! Enjoy your furniture! :)

Posted 6 years ago

“I ordered several items of Malvern furniture from Chiltern Oak Furniture. I was very impressed with the packaging of the items and it was great not to have to assemble the furniture myself. I would definitely recommend the Malvern Furniture and definitely Chiltern Oak Furniture as their delivery people were great.”

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Posted 6 years ago

Hi Cheryl, Thanks for the awesome review! We are thrilled you were pleased with the delivery, as we aim to provide fast, high-quality delivery for FREE! Enjoy your furniture! :)

Posted 6 years ago

“Very good received goods within a few days”

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Posted 6 years ago

Hi Pauline, Thank you for your awesome 5* review! We love nothing more than to hear from a satisfied customer, and hope you shop with us again soon! :)

Posted 6 years ago

“Great product and great service.”

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Posted 6 years ago

“For the first time dealing with Chiltern Furniture, I was impressed. I ordered a bedroom piece of furniture and the process from ordering to delivery was impeccable. I consider their customer service to be rated highly. I appreciated buying something that was not self assembly!!! All I had to do was screw the knobs on to the drawers - not a problem at all! I would definitely recommend this company and would not hesitate to buy from them again.”

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Posted 6 years ago

“Absolutely in love with my Hampshire ivory tv unit. I was so worried that the oak top would have a tacky orange tone but it hasn’t at all! Looks expensive for the Money.”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews