Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good wardrobe exactly what I wanted”

Helpful Report

Posted 6 years ago

“Lovely bedroom furniture, I’m really pleased with it. A scuff on a corner of a wardrobe which the delivery man said he would inform you of & I would receive some paint to cover it but I haven’t!”

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Posted 6 years ago

“Exactly what I wanted, delivery and service was excellent. It meet all my expectations. Would recommend to family and friends.”

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Posted 6 years ago

“Ordered 2 small cupboards and a desk in the Portland range, very pleased & delivered within a couple of days. Slight issue with one of the pieces but my query was dealt with promptly.”

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Posted 6 years ago

“We purchased the Chester White Tall Narrow Bookcase in April we liked this so much that we ordered the 3 Door Large sideboard to go in our new kitchen/diner. They both look amazing and the customer service from Chiltern was excellent. The delivery was spot on and both sets of the delivery team were really friendly. We would defiantly order from you again. Thanks”

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Posted 6 years ago

“I was so happy with my furniture it was well worth the money it was great quality oak.I would recommend your company to all my friends and family I can't thank you enough for the great service.May”

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Posted 6 years ago

“We are delighted with our new furniture. It arrived in perfect condition. I will definitely shop with you again.”

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Posted 6 years ago

“Very happy with service from Chiltern Oak, the product was a great quality, better than expected, I may purchase more items over time, just a shame the delivery team were a little rude.”

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Posted 6 years ago

“Excellent service , fast delivery and lovely furniture, exactly as photo on the web. Definately be ordering again .”

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Posted 6 years ago

“Really good experience. They called me to confirm the delivery address (as I had entered the wrong postcode), then dispatched it the next day. The wine rack, was weell packaged and of really good quality. I would use them again.”

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Posted 6 years ago

“Fantatic value for money Fast and efficient delivery service”

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Posted 6 years ago

“Great service. Kept us informed. Delivery was punctual and product well priced. Thank you”

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Posted 6 years ago

“I love my Kensington Bedroom furniture. Excellent quality and professional service and delivery. I would recommend them to anyone. Sue (Leeds)”

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Posted 6 years ago

“I ordered a chest of drawers and a tall boy for my bedroom from Chiltern Oak Furniture which are both great quality and look fantastic. I was really impressed by the excellent customer service I received, especially when it came to arranging a delivery date. Thank you!”

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Posted 6 years ago

“Really pleased with my furniture all same ready assembled which is unusual these days! Great communication from the company and great delivery info too- I would recommend to anyone and will definitely use them again”

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Posted 6 years ago

“Excellent quality furniture, friendly delivery and very easy from start to finish”

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Posted 6 years ago

“Excellent. Prompt delivery”

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Posted 6 years ago

“I ordered mid- April and their delivery company contacted me to arrange delivery for the last week of April. Unfortunately, this wasn’t convenient so I delayed it for the next time they were in my area which would be week commencing 13/05. I hadn’t received a call so chased on the 13th to discover they didn’t have me on a consignment for this week. I asked this to be resolved by the delivery company however within 2 hours I’d received a call from COF who arranged for a new unit to be dispatched, delivered by DPD local and I received it today- 1 day later. Although COF were not at fault, they took ownership to resolve the issue- great customer service!”

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Posted 6 years ago

“very happy with my purchase, delivery was spot on and the quality of furniture was excellent. would definitely recommend the company”

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Posted 6 years ago

“Delighted with the white and oak nest of tables. Arrived quickly and fully assembled. Would use and recommend the Company to family and friends”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews