Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely looking item. Very good value and well built. Nice to get some furniture you dont have to assemble!”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. Delighted with quality of the 5 draw tallboys we ordered. When they arrived by courier we were so impressed with the packing of the products to protect them. Look forward to ordering further furniture in the future. Thank you. Mrs Daniels”

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Posted 7 years ago

“delivery as promised well packed great product looks perfect in the room”

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Posted 7 years ago

“Very quick delivery with easy alternatives for when I was not at home. The products were extremely well packed to avoid damage and we are very happy with the quality.”

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Posted 7 years ago

“Good quality furniture and well packed. Shipping secure and fast. Helpful delivery guys.”

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Posted 7 years ago

“Bought small oak bookcase, excellent product. Kept informed of purchase at every stage. Very prompt delivery.”

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Posted 7 years ago

“love my new TV unit. very stylish and solid wood. arrived in very good time.”

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Posted 7 years ago

“First time that I have ordered from chiltern oak I was very pleased with the table it came next day kept In touch with order from the start will use you again very good service Keith”

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Having recently purchased a complete bedroom suite from this company, I was amazed to find the superb quality and workmanship in the items.Everything fitted perfectly and after being transported from the south of England to Glasgow, not a single blemish. the delivery men were quite obviously responsible for the latter and they get 10/10 for their communication during the delivery.A big thank you all round for a perfect transaction!.”

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Posted 7 years ago

“Very pleased with Ouality and price of the furniture purchased including a nest of tables a lamp table and a small coffee table all in chester grey... with oak tops..Delivery was quick and all items were well packaged.”

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Posted 7 years ago

“Fantastic experience from start to finish & I was kept informed of progress every step of the way. Lovely, good quality product which was delivered within a couple of days by the 2 most helpful & polite delivery guys. An excellent service from this company. Will definitely use them again.”

Helpful Report

Posted 7 years ago

Hi Jo, Thank you for your awesome 5* review! We are so glad to hear that you're pleased with the delivery as we aim to offer, top-class delivery for FREE! We hope that you shop with us again soon, and enjoy your furniture! :)

Posted 7 years ago

“Very good quality wardrobe and well made.”

Helpful Report

Posted 7 years ago

Hi There, Thank you for your amazing review! We really appreciate you taking the time out of your day to leave such a kind and thoughtful review! We hope you enjoy your furniture! :)

Posted 7 years ago

“I was a bit worried as furniture looked stunning but the reviews were saying bad service and delivery but absolutely spot on the furniture is stunning came pre built ready no damage, bought on the Monday evening 23rd July and arrived between 10-12 on the 31st July absolutely no problems at all came well packed and the comments I’ve had from people who have visited have all gone away wanting the website address I’m thrilled to hits and will be saving up for extra”

Chiltern Oak Furniture 5 star review on 4th August 2018

Helpful Report

Posted 7 years ago

Hi Cally, Thanks you so much for the amazing 5* review! We are so thrilled that you enjoyed your experience with us, as we firmly believe shopping should be enjoyable, not stressful! Thank you for the extra business as well! We look forward to you coming back to us! :) PS, The unit looks amazing!

Posted 7 years ago

“Great value piece of furniture. The best customer / delivery experience I have had.”

Helpful Report

Posted 7 years ago

Hi Peter, Thanks for the awesome review, and the kind sentiments! We really appreciate you leaving such a thoughtful review, We hope you shop with us again soon! :)

Posted 7 years ago

“Very nice piece of furniture Very well made Exceptionally well packed for transfer Will look again to this company for furniture in the future”

Helpful Report

Posted 7 years ago

Hi Gudrun, Thank you for the excellent review! We're glad you like your furniture, as we aim to only offer the best furniture in terms of quality and style, Enjoy your furniture! :)

Posted 7 years ago

“Smooth transaction from start to finish. Good communication and delivered as agreed. Extremely pleased with product. Will definitely return- thank you”

Helpful Report

Posted 7 years ago

Hi Kim, Thank you for your excellent review! We love nothing more than hearing from our satisfied customers! We hope you shop with us again soon! :)

Posted 7 years ago

“THE DELIVERY DATE AND TIME SLOT WERE CONFIRMED FEW DAYS BEFORE, AND ON THE DAY EXACTLY WITHIN 2 HR TIME SLOT. THE DELIVERY GUYS WERE PLEASANT, EFFICIENT AND HELPFUL. HAVING CHECKED WARDROBE THERE WERE NO PROBLEMS AND VERY PLEASED WITH THE LOOK AND BUILD OF THIS PIECE. TELEPHONE CONTACT TO ENQUIRE ABOUT AFTERCARE FOR WOOD WAS VERY FAST AND HELPFUL. FROM OUR EXPERIENCE NO HESITATION IN RECOMMENDING THIS COMPANY. THANKS FROM HAPPY CUSTOMER.”

Helpful Report

Posted 7 years ago

Hi There, Thank you for your amazing review! We really appreciate you taking the time out of your day to leave such a kind and thoughtful review! We hope you enjoy your furniture! :)

Posted 7 years ago

“Amazing service, very helpful delivery men. The furniture is very good quality and I have it in my bedroom and living room. It's fabulous quality and I guarantee it will last for years. Chiltern is a brilliant company and I thoroughly recommend them. Well done.”

Helpful Report

Posted 7 years ago

Hi Mrs Kerr, Thanks for absolutely amazing review! We really appreciate you taking the time out of your day to leave such an amazing review! We hope you enjoy your furniture and order from us again soon! :)

Posted 7 years ago

“So far pleased with purchase. V good white glove service.”

Helpful Report

Posted 7 years ago

Hi Susan, Thanks for the awesome 5* review, thrilled to hear that you were pleased with the White Glove Service, as our drivers pride themselves on their DIY skills! Enjoy your furniture! :)

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews