Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is spot on. Any time I mail with a query they're really helpful and polite. Recently had bedside tables and matching wardrobe and they were perfect for the space I had. Wardrobe was super easy to assemble and now im just waiting on some preorder items for my new home. They are a little delayed but I've been kept up to date. Very exciting”

Chiltern Oak Furniture 5 star review on 21st January 2020

Helpful Report

Posted 5 years ago

“Lovely corner tv unit Portland painted oak first one was damaged but exchanged with no trouble very pleased with device looks really solid and well made”

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Posted 5 years ago

“I choose thisTelevision cabinet because the dimensions given made it a perfect fit in the alcove in our sitting room. It arrived quickly, very well packaged and in perfect condition. The wood is an excellent colour match with our other oak furniture in the room. The cabinet is well made, looks good and The price was really reasonable compared with some other cabinets I looked at.”

Chiltern Oak Furniture 5 star review on 7th January 2020

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Posted 5 years ago

“Excellent quality product”

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Posted 5 years ago

“Great service, arrived very quickly, on the day I requested and I was given information on the delivery time. The bookcase was fully assembled and solidly built. The pictures online are an excellent representation. Lovely bookcase, already looking at ordering from Chiltern Oak again.”

Helpful Report

Posted 5 years ago

“Delivery arrived at the time and date advised. Delivery driver was very polite and helpful. Item arrived boxed and very well packaged, no damages at all. First perfectly in my room, will be purchasing more from this range to complete my living room.”

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Posted 5 years ago

“Well just fab - easy website, easy ordering and just a delight to buy from.”

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Posted 5 years ago

“Very pleased with my purchase , delivered well packaged and within specified time”

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Posted 5 years ago

“I was impressed by the speed of the delivery and the furniture was as described and good quality.”

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Posted 5 years ago

“Ordered white dressing table mirror and when it arrived it was not the one I ordered. But I am happy with the lovely one they sent in its place. Great company to deal with and all good quality. Would definitely buy from this company.”

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Posted 5 years ago

“I bought a hall table, it was in good condition came on time and was very easy to assemble. It’s solid and looks really lovely in our hallway. It was a really good buy would very much recommend and would buy from them again in the future.”

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Posted 5 years ago

“many thanks for prompt delivery of our nest of tables. We are very pleased with the quality .”

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Posted 5 years ago

“Ordered 2 bedside cabinets very efficient service.Very pleased with The quality.I would highly recommend to family& friends.”

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Posted 5 years ago

“I had been searching for some time for a specific sized small oak unit to place my new HiFi system and to hold some of my large cd selection and this did the job perfectly. Excellent value for money and rapid delivery.”

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Posted 5 years ago

“Ordered several items from Chiltern and they were delivered to me within five days,I live near Swansea and everything was delivered on time and put together by the delivery men, who were very good at their job and the items delivered were very good quality..would definitely buy from there again ......Thanks”

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Posted 5 years ago

“The hall table I purchased is excellent quality, just like the service! With only hours before delivery I was able to change the delivery address as I would not be available, very pleasant and helpful staff.”

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Posted 5 years ago

“Fantastic service all round. Very speedy delivery, well packaged and a great piece of furniture.”

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Posted 5 years ago

“Excellent. Goof price & quality. Exactly what I was looking for & great delivery service.”

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Posted 5 years ago

“First time using Chiltern and it's a smooth process. Delivered when they said, delivery drivers were brilliant. The unit is an extra large TV unit in painted Hampshire Blue. It was packaged really well and when we opened it, we were thrilled with the quality. We were fed up of buying furniture which was flat packed and never really good quality, considering how expensive the items were. This time we were only going to buy ready assembled furniture and £249.99 was an absolute bargain! We will definitely be buying from them again.”

Helpful Report

Posted 5 years ago

“Well made furniture, tad expensive but glad we have made two purchases. Quick postage as well”

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Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews