Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the rutland oak furniture which I am very happy with its gorgeous the staff are great and delivery men were very helpful”

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Posted 5 years ago

“The furniture (kitchen table) is a Beautiful piece of furniture and delivered exactly when I needed it. Great vfm”

Chiltern Oak Furniture 5 star review on 13th March 2020

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Posted 5 years ago

“Brilliant customer service, fabulous furniture. Will definitely be ordering more! Cannot recommend Chiltern Osk Furniture enough.”

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Posted 5 years ago

“The item was delivered as promised and was very well packed . It fulfilled our expectations and is well made.”

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Posted 5 years ago

“Very pleased with the two pieces of furniture we bought from Chiltern Oak Furniture, would not hesitate buying from them again if we were looking for more pieces.”

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Posted 5 years ago

“Lovely dressing table. Very sturdy and arrived well packaged. Definitely recommend.”

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Posted 5 years ago

“Very helpful! Love my product”

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Posted 5 years ago

“Beautiful,well made furniture,with quick delivery.”

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Posted 5 years ago

“We are very impressed with Chiltern Oak furniture. The chest of drawers ordered was great quality and value. Especially also the flexible delivery options available. Great communication throughout and friendly and helpful delivery team. No hesitation to use again and highly recommend this company.”

Chiltern Oak Furniture 5 star review on 28th February 2020

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Posted 5 years ago

“Very impressed from initial ordering, quality of the furniture to the delivery and unpacking. Really pleased with the furniture, very professional delivery assistant. Would definitely recommend.”

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Posted 5 years ago

“Just brought a fabulous TV Unit, called Malvern Shaker Grey SKU: EV07-88 so pleased with it! It fits perfectly in the space and looks lovely, great quality! Fast delivery. So please I chose this company. Would highly recommend.”

Chiltern Oak Furniture 5 star review on 25th February 2020

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Posted 5 years ago

“as expected - delivery crew turned up and took away packaging - smart new tv unit”

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Posted 5 years ago

“Brilliant speedy service, great customer service. Kept up to date continually with delivery dates & times. Beautiful, different styles of furniture. Absolutely pleased with my coffee table.”

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Posted 5 years ago

“Had a few queries about whether the item would be suitable for what we wanted, emailed Chiltern my questions and they were very helpful. Decided to go ahead and very pleased with the product!”

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Posted 5 years ago

“Easy to order . Loved all units. Arrived packaged well with no damage and brought to the room. Brilliant service brilliant furniture brilliant price”

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Posted 5 years ago

“Very Good quality solid wood”

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Posted 5 years ago

“I have been looking for a wine rack for quite sometime to fit into our lounge and finally found this. Great addition and fits lovely underneath our spiral staircase.”

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Posted 5 years ago

“I've just taken delivery of my 7th piece of furniture from Chiltern Furniture. To say I'm pleased with their furniture is an understatement. Everything, including the tv stand today, has been fantastic quality, affordable and delivered within a matter of days from the day of ordering. I have absolutely no hesitation in recommending Chiltern Furniture to anyone. Many thanks for my new look home...”

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Posted 5 years ago

“I purchased a six drawer low chest and a bedside table both were perfect on arrival and I am extremely pleased with them. They were also cheaper than I saw on other online shops and on the high street.”

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Posted 5 years ago

“I live in Bury Lancs, I had looked at a number of furniture stores, then went to the internet to compare products and prices, Chiltern Oak came up and to my surprise the items I was looking for (oak TV cabinet and two lamp stand tables) were offering the same solid standard I was looking for. I have to highlight the cost was very much reduced to my delight. By offering free delivery also I want ahead with my order. The items were delivered within three days from ordering. Brilliant, delivery men could not have been more helpful and respectful. I also have to praise the after sales service when I emailed them to advise on the type of cleaning/polishing products they advised. All in all every art of this company deserve praise and respect for assisting the customer in quality products and service. Thanks to all.”

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Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews