Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great furniture, great service”

Helpful Report

Posted 5 years ago

“Very good quality. Pleased”

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Posted 5 years ago

“We were very pleased with our wine cabinet when it arrived. The quality is very good and reflected the picture that we saw on line. Well protected for delivery too.”

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Posted 5 years ago

“Excellent customer service, quick delivery and the quality of the table far outweighed my expectations for such a reasonable price. How they managed all this in such terrible times I will never know. First class company.”

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Posted 5 years ago

“Great range. Excellent quality. Good communication and speedy delivery.”

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Posted 5 years ago

“Brilliant company from start to finish and courier Lucas was great under these trying circumstances just now.furniture was beautiful and I’d have no hesitation recommending you,well done all.”

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Posted 5 years ago

“The display cabinet was even better than I had imagined. The colour was spot on and the finish absolutely perfect”

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Posted 5 years ago

“Website excelled. Kept informed of delivery. All worked well. Well packaged and items all intact. I purchased dressing table, tall drawers and 2 bedside tables. They are just what I wanted and look amazing. Well made and styrdy. Will use this company again undoubtedly. Excellent.”

Helpful Report

Posted 5 years ago

“Excellent service and product, returned one item because it didn't blend with my decor, this wasn't a problem as this was picked up FOC when delivering a unit in a different finish, which was just right. Will certainly use again and recommend to friends.”

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Posted 5 years ago

“Superb quality solid oak furniture delivered next working day and if you choose to have it assembled in your own home it is done by professional and friendly workmen who take all the packaging away for you.”

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Posted 5 years ago

“Very fast delivery by competent, courteous and efficient staff. Delighted with item purchased.”

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Posted 5 years ago

“Beautiful furniture”

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Posted 5 years ago

“Great furniture, white glove service”

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Posted 5 years ago

“Very good quality furniture, reasonably priced and with excellent delivery service. Could not fault.”

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Posted 5 years ago

“Very pleased with our furniture. Reasonably priced, colour as described & looks really good. Customer service great, delivery smooth & all furniture well packaged. Many thanks”

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Posted 5 years ago

“This company are first rate.My wine cabinet is beautiful.The service from start to finish was fantastic.I can’t fault them in anyway.I will definitely use them again.Fantastic!”

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Posted 5 years ago

“I bought a small coffee table was a bit unsure at first as I really like to see furniture before ordering but ilove it it's really good quality and I would definitely buy from then again they are also very reliable”

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Posted 5 years ago

“Wow what can I say. I absolutely hate buying expensive things online because you can’t actually see the product. Darcy was absolutely brilliant. I asked 20 billion question. Some she had to go to the manufacturer for answers as they were quite obscure. Nothing was too much trouble for her. She absolutely went out of her way to be so helpful. The delivery team were also great and the product themselves are absolutely perfect. Really really great quality. I’m absolutely thrilled. Thank you so much to your whole team I will highly recommend your company.”

Helpful Report

Posted 5 years ago

“Lovely furniture. Delighted with the two purchases we made. Excellent quality at such a reasonable price (and fully assembled). Outstanding delivery and service. I cannot recommend highly enough.”

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Posted 5 years ago

“Lovely solid furniture, I had a triple wardrobe and drawers and 2 bedside drawers. They look very smart and are of a very good quality. Would have liked a bit taller bedside drawers though! Would recommend this company. Fitters took their time and were good.”

Helpful Report

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews