Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came really quickly love them”

Helpful Report

Posted 7 years ago

“Delivery of the stool was very prompt and the quality of the product was very good”

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Posted 7 years ago

“Great delivery timescale. Well packaged to avoud damage in transit. Very good quality product and good value compared to other sites I looked at.”

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Posted 7 years ago

“Really please with my extra large tv stand. Great quality and great service,”

Chiltern Oak Furniture 5 star review on 5th March 2018

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Posted 7 years ago

“Service from order to delivery was excellent. Very helpful on the phone when online ordering was not working. Arrived within the time stated. Delivery drivers called ahead to say on way”

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Posted 7 years ago

“Looks beautiful & well made”

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Posted 7 years ago

“The furniture is excellent value for money. Delivered in a timely matter by very helpful delivery men. I would certainly consider buying from Chiltern again.”

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Posted 7 years ago

“We ordered 2 oak TV units from Chiltern Oak, which were delivered exactly on time. Unfortunately these were not suitable and didn't match the photos on the website, but we had no hassle whatsoever in returning them for a refund. The delivery drivers on both occasions were friendly, helpful and polite, as were the office staff. The quality of the units was excellent, it was such a shame they didn't fit our room. Look forward to choosing something else shortly and would have no hesitation in ordering from Chiltern again, or recommending this company. Excellent service - thank you.”

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Posted 7 years ago

“Excellent service. Really pleased with the console table, looks lovely in our hallway. Highly recommend”

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Posted 7 years ago

“Our new blanket chest is a solid piece of furniture, beautifully made and delivered within days. Perfect!”

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Posted 7 years ago

“Responsive action excellent. Forward information on delivery excellent. Delivery exactly on time with minimal fuss completed by really good staff whose manner was exemplary. Thank you.”

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Posted 7 years ago

“Good communication, quick and easy delivery and the delivery team were polite and professional.”

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Posted 7 years ago

“Just what we wanted to store our cd's. delivered next day. excellent service”

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Posted 7 years ago

“Had a problem with wardrobe front it was changed without a problem the delivery men were very helpful. Quality of the furniture excellent”

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Posted 7 years ago

“I ordered the ChesterGreyLarge TV Unit which I am delighted with.”

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Posted 7 years ago

“Excellent service, quality furniture. Would definitely recommend.”

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Posted 7 years ago

“Good communication, delivered on time and quality product! Thank you!”

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Posted 7 years ago

“Fantastic service and lovely product. The dresser we bought had lighting built in which was a lovely touch but this was not stated on the description so a nice surpursie. Looks great in our dining room.”

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Posted 7 years ago

“lovely solid furniture. Well packaged, used the white glove service and the two man crew were very helpful and quick.”

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Posted 7 years ago

“I would highly recommend Chiltern Oak. Their service prices and the quality of their furniture is outstanding”

Helpful Report

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews